Our check-in was smooth and fast; the clerk was friendly, and then when we asked the hours for the hot tub, we were told the pool and hot tub were closed for cleaning! The sole purpose for me booking this hotel reservation was the hot tub for my granddaughter's birthday present trip! Other hotels showed "seasonal" or "outdoor" pools and spas, but this one was indoor and showed available, until our check-in. What a disappointment!!
All else was fine, nice room, comfy bed and pillow, good shower. The breakfast was the usual fare: waffles, cereal, yogurt, eggs and sausage, plus juice and coffee. We don't drink coffee and when we asked about hot chocolate, they were all out - really!??
Sadly, the score I am giving is poor. I couldn't change my hotel reservation at so late in the game, but was truly disappointed that features so big as a pool and hot tub were not taken care of in better time than to be closed during the Christmas holidays - bad timing on Comfort Inns part!
