We booked a last minute stay at Pacific Inn while we were down in Oceanside. Upon checking in the staff member, Nick, was decent. Once we got to our room, 114, we noticed right away how dirty the floor was. There was smeared candle wax all over the curtains, multiple cigarette burns (counted at least 16 holes) all of the bedding, the bathroom was gross, and the walls didnât look like they were cleaned. My wife and I attempted to use towels to clean the floor but it was just too dirty. We have a 3 and 5 year told that wouldnât stay in the bed and their feet were black from the filth! We decided after about 20-30 minutes we just couldnât stay and left in the middle of the night to stay somewhere else. We have spent over 6 hours going back and forth with Hotels.com and Sam, the owner/manager, on trying to get a refund. This properly scams people out of their money. Save yourself time and frustration and book somewhere else! Itâs not worth it!
