Quite possibly the most frustrating check in and Check out experience that I have ever encountered. Despite filling out the pre check in information including an arrival time,when I arrived at reception there was literally a queue out the front door and into the car park. The irrelevant attempted conversation from the check in hostess is a clear indication that no one is reading the room, people are stood in line waiting to get to their rooms, stop the question time and come up with an efficient booking in system.
Dinner was excellent, I am referring to the food, beautifully cooked and hot, unfortunately the service was at best amateurish, the maitre d welcomed us, seated us and took our drinks order, great, guess what, the drinks never arrived! The server turned up to take our order and asked if we wanted drinks? We told her drinks were ordered 15 minutes ago when we sat down, our food order was taken and she reappeared a few moments later with the drinks saying they had been prepared but no one brought them to us.
The food was good, once we had finished our main course we sat for 20 with our empty plates in front of us, I really wanted to order a desert but could not get the attention of our / a server, in the end I gave up and told a passing member of staff that I wanted the bill. Similar story at breakfast with poorly cooked food, I had to request fresh fried eggs as the ones on the hot plate had gone hard.The smallest double bed I have ever seen, with no aircon, unhap
