Owner was very nice. It’s a room renovated on the 2nd floor of an old building. A few things that were disappointing, we couldn’t get the TV to turn on at all, the TV screen said no signal available. The AC was on all night and we got very cold. (By the time we got back to the room around 11:30 pm it appeared that everyone was sleeping) You can’t control the thermostat. In addition the bed was positioned very high above the ground, not your standard height as in all hotel rooms, we had to sort of jump on it to get on the bed (we are both tall and I’ve had surgery on my back). If you are short in height or have any health (back) issues I would not recommend this place.
When we checked in we were asked to pay 25 Canadian dollars for cleaning fee, which we paid immediately in cash but not given a receipt. On my Orbitz.com reservation it said that I “may have to pay cleaning fee upon Checkout” depending on length of stay and type of room, but no $ amount and clarification was published, we choose the cheapest room for 1 night ony.
I wish Orbitz was more clear in explaining the extra fees associated with my booking, we like to know what we are going to spend before booking. All our other hotel bookings clearly published all information so you knew exactly what other fees you would incur in addition to room price BEFORE booking.
The best part of the B&b was the location, it was a 10-15 minute walk to the Niagara Falls and you could leave your car parked in their lot for free.
