2/10 Horrible
ken f.
8 mai 2025
Owner Ghosted Me
I'll preface this review by stating that I did not stay in this property. Here is what happened:The owner sent this message two days before my stay:"You will receive a text with an invite to the smart lock. The app is called August but you will just click the lock and download the app which will allow you to enter and exit the property during your stay."The owner never sent the text message. I sent him the phone numbers, but none of us received the text message. When we arrived at the rental, we could not get in the house. We had to go to a hotel.So far, VRBO and the owner have not offered me a refund, though it was clearly the owner who stated he would send the text messages to everyone in my party. In fact, vrbo sent me an email today accusing me of "threats" and "blackmail" (those exact words). There was no threats or blackmail, that's vile of vrbo. I merely requested a refund.
ken f.
Séjour de 1 nuit en mai 2025