Yes the room was spotless. The staff was very helpful and courteous.
They provided a hot pot, water and an assortment of choices for our morning coffee or tea in the room.
There was a restaurant on site with a buffet. Very nice
EXPEDIA CUSTOMERS BEWARE there is no free breakfast for you, this needs to be rectified on the booking page or the hotel should let the customers know by the confirmation booking email.i found receptionist not very welcoming and unhelpful, unusual hotel where you are charged for the washing of towels,bath mats, bedding and a daily fee for a kettle all of these I've never experienced in all the 9 hotels I've stayed at while in Kenya, no smart TV, so all programs are African worship channels I think the hotel is really for the African community and not foreigners but I didn't know until I got there it is a Christian hotel maybe it should be stated on the booking site.
For what it is meant to be, the Chak House is a very good option for short stays in Nairobi. The facility is well kept, clean and the staff is very professional. We had not heard of this place previously, but would definitely consider staying here again.
In Nairobi this is a great affordable choice. The staff was very friendly and accommodating. The WiFi was good and plenty of hot water. A decent buffet breakfast Very safe. The neighborhood outside the hotel is not walkable but there are many choices of drivers to take you where you need.
Very pleasant and helpful. Staff
Meals were fine and served in a pleasant environment.
But room is small, poor internet, bathroom old and hot water took 30 min!