6/10 Satisfaisant
sau cheng
Voyage en famille
16 févr. 2025
Les points faibles : Services et équipements
(1) Location is good, have parking area right next to the hotel, if the hotel parking is fully occupied.
(2) Hotel lobby furniture is old but clean, hotel room carpet can feel it is old, wasn't cleaned thoroughly. Level 2 microwave room cleanliness could be improved (11th Feb around 10am). furniture in the room is shaky.
(3) Female staff who helped to check-in (9th Feb around 4pm) was really good, but male staff (10th Feb around 8pm) treated my wife unprofessionally near the hotel parking area when we request to park our car at the hotel parking while we saw a car just drove out from the hotel. However the male staff told us the hotel parking was fully booked.
on 7th July 2024, i was told by the hotel via email, that the hotel parking (10nos.) is on a first-come-first-served basis, but on the day we needed the parking, the male staff told my wife was fully booked. And the staff wanted to us to their Jumbo Parking site which is far away.
Knowing the parking rate, we still decided to park our car at the parking lot next to the hotel for convenience (3600yen), and the weather was cold too.
My reviews are comparing my stayed experience with the hotels under 'Keihan' group in Tenmabashi Ekimae, the hotel price range are about the same. We will book the Hotel Tenmabashi Ekimae again, but may look for alternative hotel if we are coming back to Nagoya.
sau cheng
Séjour de 2 nuits en février 2025
