I am very happy with the service I received. I have stayed at this hotel six or more times when I visit family in Rogersville. When I return for the next visit, I will stay there again.
The staff was very courteous. It was conveniently located. They had no soap in the bathroom but I always take my own just in case. The towels were very rough and the bed was extra firm.
The bathtub wasnât clean upon arrival. There was a ball of hair on top of the drain. The comforter was torn in several places exposing the inside filling. The bathroom towels were so old there were many worn spots almost see through. The washcloths were dirty and dingy looking almost as if they hadnât been washed. There was only one very small trash can and it was in the bathroom.
I was a little worried after reading reviews. Pleasantly suprised with the cleanliness of our room and comfort of the bed. The shower did have some grout stains like I read but the pressure of the water was sooo good! Great quiet place to stay
Wasn't expecting a $100 cash deposit .. like why??? Then three of the towels and two of the wash cloths had holes in them. Legit HOLES. What is happening here???
Lacked cleanliness. The floors seemed dirty and there was a booger (!!) on the wall beside the bed, so we asked for a different room. The second room was at least better than the first. We also had to ask for clean towels every day as we were told they only clean the rooms every 3 days. Will not be staying there again.
The bathroom needed to be cleaned from the surface to the clogged drains. One of the washcloths was thread bare - you could completely see through it.
The bed was very lumpy and in need of replacing.
On a previous visit about a year ago, we stayed on the 2nd floor and it was fine, average. We have a dog and it was convenient, however this stay was not as pleasant. Sadly the breakfast is barely there - selection and quantity.