8/10 Bien
Teresa
9 janv. 2026
Les points forts : Propreté, personnel et service, équipements
Overall good experience. The room was comfortable and clean, although there were q tips in the trashcan when i first arrived to room. This room was located on the 3rd floor with window on side of building so the highway noise was considerably less than my previous stay when my room was on the 4th floor facing the highway. The clerks were different than the one the last time i stayed there. Checkin clerk was friendly but did not offer water or give info on wifi login, just did the basics while the first time i stayed there the check in and check out clerk was the same and she was wonderful. Very helpful, gave information without having to be asked. Also when i checked out this time the clerk told me that she could not print reciept for my stay since i booked on Expedia and paid through the website. I booked on Hotels.com ran by Expedia and i did not pay online, i paid at checkin, but she still told me she could not give me a receipt and that i had to get one from Expedia. I explained that the last time i stayed i had booked through the same web site and paid on arrival to hotel and was given a reciept when I checked out. Questioned why i could not get one now and was told that the last checkin person was not supposed to give it to me. This tells me they can, but wont. Hotels.com site stated that since I paid on arrival to hotel that the hotel would have to give me a reciept. This was very frustrating as i never got a true paid receipt, only an initial booking confirmation.
Teresa
Séjour de 2 nuits en janvier 2026