Most terrible place I stayed
First room I got, sheets of the bed not changed, there was a skid mark (see photo)
I asked to change and they did
The second one still had hair in the tub and coffee stain on the floor (photo)
The TV was not working because of the weather, yes still with dish satellite in 2024
Our first room, the a/c didnt work. My husband cleaned the vents that were about 3 inches deep in dust. It still didnt work. He went downstairs to tell the front desk and see if we could swap rooms. Her response to the a/c was, 'what do you want me to do about it?' Anyway, we switched rooms, this one needed major updates but a/c worked. Told front desk person that the "free breakfast" was pitiful and her response was 'well, he doesn't have to provide anything '
I tried this hotel again and the second experience was better. The first experience was horrible and I canât believe I even tried it again. However, Iâm glad i did.
We got a nonsmoking suite for our stay and the room smelled awful. No refrigerator and when I called the front desk she informed me they randomly put refrigerators in rooms. If Iâm paying for a suite there should be a refrigerator and it not smelling like stinking cigarettes. Definitely wasnât worth the money and will not be staying here again. Will not recommend this hotel to anyone.
The property had garbage all over the grounds. Landscape was in awful shape.
No coffeemaker or drink cups in the room.
The towels were so thin you could see through them. We checked out after one night
Les points faibles : Personnel et service et confort de la chambre
Waste of money!
We got in late the front desk was very nice. However, the ac was rattling and making a horrible smell and would not cool the room. By the time we realized the ac was not going to cool it was about 2AM and we were too tired to even call and see about changing rooms. We did tell the front desk when we left and they really didnât seem to care. The Manager wasnât in either to offer any assistance in the matter. This was our first experience with this chain and not sure we would attempt another try.
Room was clean. Bed was comfortable. Towels were extremely thin and had stains. Toilet seat was broken. A bag was stuffed in a hole in the ceiling. Washer and dryer were so disgusting I would not use.