The staff were very helpful during my two-night stay, giving me tips about where to eat. Note that the restaurant next door doesn't server breakfast before 9am but you can purchase a breakfast box from the hotel, which is the option I went for on the second day of my stay.
The rooms are spacious and I had a good view of the marina. But I noticed some stains on the carpet and on the walls in the bathroom, although generally the rooms are clean. I saw a large house spider on the wall of my room which I am fine with, but I can imagine it would have been a shock to someone with arachnophobic tendencies :-).
I was attending events at the open university, which is about 1 1/2 miles away, but the walk along the canal and through farmers fields was a pleasant commute. I also caught a bus from the train station and the bus stop was only 100 metres or so from the hotel.