A Truly Exceptional Stay â Above and Beyond Service
Our experience at The St. Regis Mexico City was nothing short of extraordinary. From the moment we arrived, the level of service and attention to detail was unparalleled. While we initially encountered an issue with our room, Alejandro, the front desk manager, went above and beyond to ensure our stay was nothing less than perfect. His dedication to guest satisfaction truly made our visit special and memorable.
Our butler, Alfredo, was exceptionalâattentive, warm, and always anticipating our needs. At the pool, a delightful attendant frequently checked in with us, making sure everything was, as he put it, âperfectââand it truly was. Every aspect of our stay, from the flawless room service to the exquisite cocktails at the King Cole Bar and the indulgent spa treatments, was impeccable.
The service at The St. Regis Mexico City ranks among the best weâve experienced anywhere in the world. Every staff member we encountered exemplified excellence, making us feel genuinely valued. We canât wait to return to this incredible property and relive the magic all over again. Highly recommended!
