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Sunshine Boutique Apartments Collins

Hébergement 3.5 étoiles

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Extérieur
Appartement Luxe | Restauration dans la chambre
Appartement Design, 2 chambres | 1 chambre, literie de qualité supérieure, bureau, chambres insonorisées
Appartement Luxe | 1 chambre, literie de qualité supérieure, bureau, chambres insonorisées
Salle de sport

Avis voyageurs

4,6 sur 10

Équipements populaires

  • Cuisine
  • Lave-linge
  • SĂšche-linge
  • Wi-Fi gratuit
  • Climatisation
  • Parking disponible

DĂ©couvrir la zone

Afficher la carte
568 Collins Street, Melbourne, VIC, 3000
  • Place, Collins Street
    â€Ș2 min Ă  pied‬
  • Place, Aquarium de Melbourne
    â€Ș5 min Ă  pied‬
  • Place, Stade Marvel
    â€Ș8 min Ă  pied‬
  • Airport, Melbourne, Victoria (MEL-Tullamarine)
    â€Ș20 min en voiture‬

Options de chambre

Afficher toutes les photos pour ce type de chambre : Appartement Deluxe, 1 chambre

Appartement Deluxe, 1 chambre | 1 chambre, literie de qualité supérieure, bureau, chambres insonorisées

Appartement Deluxe, 1 chambre

  • 50 mÂČ
  • 1 chambre
  • 2 personnes
  • 1 grand lit et 1 lit 1 place

Afficher toutes les photos pour ce type de chambre : Appartement Familial, 2 chambres

Appartement Familial, 2 chambres | 1 chambre, literie de qualité supérieure, bureau, chambres insonorisées

Appartement Familial, 2 chambres

  • Vue sur la ville
  • 2 chambres
  • 4 personnes
  • 1 grand lit, 2 lits 1 place et 1 canapĂ©-lit (double)

Afficher toutes les photos pour ce type de chambre : Appartement Luxe

Appartement Luxe | 1 chambre, literie de qualité supérieure, bureau, chambres insonorisées

Appartement Luxe

  • Vue sur la ville
  • 60 mÂČ
  • 2 chambres
  • 6 personnes
  • 1 lit 1 place et 2 lits doubles

Afficher toutes les photos pour ce type de chambre : Appartement Supérieur

Appartement Supérieur | 1 chambre, literie de qualité supérieure, bureau, chambres insonorisées

Appartement Supérieur

  • Vue sur la ville
  • 60 mÂČ
  • 2 chambres
  • 7 personnes
  • 2 lits 1 place, 1 grand lit et 1 canapĂ©-lit (double)

Afficher toutes les photos pour ce type de chambre : Appartement Design, 2 chambres

Appartement Design, 2 chambres | 1 chambre, literie de qualité supérieure, bureau, chambres insonorisées

Appartement Design, 2 chambres

  • 2 chambres
  • 7 personnes
  • 2 lits 1 place, 1 lit double et 1 canapĂ©-lit (double)

Afficher toutes les photos pour ce type de chambre : Appartement Économique, vue ville

Appartement Économique, vue ville | 1 chambre, literie de qualitĂ© supĂ©rieure, bureau, chambres insonorisĂ©es

Appartement Économique, vue ville

  • Vue sur la ville
  • 30 mÂČ
  • 1 chambre
  • 3 personnes
  • 1 grand lit et 1 lit 1 place

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Stylish 2Br City Escape on Collins with Views

À propos de cet hĂ©bergement

Sunshine Boutique Apartments Collins

Cet immeuble non-fumeurs comporte un snack bar/épicerie fine, un parking sans service de voiturier et un service de nettoyage à sec / blanchisserie. L'accÚs Wi-Fi dans les parties communes est fourni gratuitement. Une laverie, un salon de coiffure et un personnel polyglotte sont également disponibles sur place. Cet appartement comprend une cuisine avec un grand réfrigérateur/congélateur, un four, une plaque de cuisson et un micro-ondes. Vous bénéficierez d'installations pratiques et agréables comme un lave-linge/sÚche-linge et un coin salle à manger séparé, sans oublier l'accÚs Wi-Fi à Internet gratuit et un coin salon séparé. Aucun service d'entretien n'est proposé.
Les chambres de cet appartement incluent un lave-linge/sÚche-linge et une cafetiÚre ou une bouilloire. Les chambres disposent d'un coin salon séparé et comprennent des bureaux. Les lits sont préparés avec de la literie de qualité supérieure. Dans cet appartement 3,5 étoiles, les chambres possÚdent une cuisine avec un grand réfrigérateur/congélateur, une plaque de cuisson, un micro-ondes et un coin salle à manger séparé. Les salles de bain comprennent une douche, des articles de toilette gratuits et un sÚche-cheveux.

Vous pourrez accéder à Internet gratuitement par le biais d'une connexion sans fil. Une télévision à écran plat est disponible dans les chambres.

Lors de votre séjour dans cet appartement, vous ne serez qu'à quelques minutes de marche de Crown Casino. Dans cet hébergement, vous profiterez de prestations de choix comme l'accÚs Wi-Fi à Internet gratuit et un snack bar/épicerie fine, sans oublier un service de nettoyage à sec / blanchisserie. Cet appartement propose l'accÚs Wi-Fi à Internet gratuit et une cuisine.
  • Appartement climatisĂ© avec une cuisine, un lave-linge/sĂšche-linge et un salon sĂ©parĂ©
  • Wi-Fi gratuit
  • Parking sans service de voiturier disponible en supplĂ©ment
  • Parmi les services offerts, vous trouverez un service de nettoyage Ă  sec / blanchisserie et une consigne Ă  bagages
  • À deux pas des lieux d'intĂ©rĂȘt suivants : Collins Street et Rialto Towers
L'hébergement abrite un snack bar/épicerie fine. Le Wi-Fi est disponible gratuitement dans les espaces communs. Cet appartement offre également un personnel polyglotte, une laverie et un service de nettoyage à sec / blanchisserie. Moyennant un supplément, un parking est disponible.

Cet appartement 3,5 de Melbourne est non-fumeurs.

Services et Ă©quipements

Internet

  • Disponible dans l’appartement : Wi-Fi gratuit

Parking et transports

  • Parking sur place (30 AUD par nuit)
  • Parking sur place limitĂ©, sans voiturier

Pour les familles

  • Lit bĂ©bé : 20 AUD par jour

Cuisine

  • Batterie de cuisine, vaisselle, ustensiles
  • Bouilloire Ă©lectrique
  • CafetiĂšre ou bouilloire
  • Four
  • Four Ă  micro-ondes
  • Grand rĂ©frigĂ©rateur/congĂ©lateur
  • Lave-vaisselle
  • Plaque de cuisson

Restauration

  • Snack-bar/Ă©picerie fine

Chambres

  • Chambre
  • Lit pliant/supplĂ©mentaire : 30 AUD par jour
  • Literie de qualitĂ© supĂ©rieure

Salle de bain

  • 1 salle de bain privĂ©e
  • Articles de toilette gratuits
  • Douche
  • SĂšche-cheveux
  • Serviettes fournies

Espaces de vie

  • Coin salon sĂ©parĂ©
  • Salle Ă  manger sĂ©parĂ©e
  • Salle de sĂ©jour

Divertissements

  • TĂ©lĂ©vision Ă  Ă©cran plat

Buanderie

  • Blanchisserie
  • Lave-linge/sĂšche-linge
  • Service de nettoyage Ă  sec/blanchisserie

Espaces de travail

  • Bureau

Climatisation et chauffage

  • Chauffage
  • Climatisation

Animaux de compagnie

  • Animaux d’assistance uniquement (animaux de compagnie non admis)

Accessibilité

  • HĂ©bergement non-fumeurs

Services et Ă©quipements

  • Consigne Ă  bagages
  • Fer et planche Ă  repasser
  • Pas de service de mĂ©nage
  • Personnel polyglotte
  • Salon de coiffure

Dispositifs de sécurité

  • Aucun dĂ©tecteur de monoxyde de carbone signalĂ© (l’hĂŽte n’a pas indiquĂ© si l’hĂ©bergement Ă©tait Ă©quipĂ© d’un dĂ©tecteur de monoxyde de carbone ; pensez Ă  apporter un dĂ©tecteur portable)
  • Aucun dĂ©tecteur de fumĂ©e signalĂ© (l’hĂŽte n’a pas indiquĂ© si l’hĂ©bergement Ă©tait Ă©quipĂ© d’un dĂ©tecteur de fumĂ©e)

Informations générales

  • Chambres communicantes disponibles
  • SystĂšme d’insonorisation

Conditions

Arrivée

Heure de début de l'enregistrement : 15 h 00 ; heure de fin de l'enregistrement : 10 h 30.
Âge minimum pour l'enregistrement : 18 ans

DĂ©part

Départ avant 10 h 00

Informations concernant l’arrivĂ©e

Cet hébergement ne dispose d'aucune réception
Les informations fournies par l’hĂ©bergement peuvent ĂȘtre traduites Ă  l’aide d’outils de traduction automatique

Animaux domestiques

  • Les animaux de compagnie ne sont pas admis, mais les animaux d'assistance sont les bienvenus.

Enfants et lits supplémentaires

  • Les enfants sont admis.
  • Lit d'appoint/supplĂ©mentaire disponible sur demande, moyennant un supplĂ©ment de 30.0 AUD par jour.
  • Lit-bĂ©bĂ© disponible sur demande, moyennant un supplĂ©ment de 20.0 AUD par jour.

Moyens de paiement

Informations importantes

Frais

Les clients devront payer les frais suivants à l'hébergement :

  • DĂ©pĂŽt de garantie : 200 AUD par sĂ©jour
  • DĂ©pĂŽt de garantie pour service de nettoyage : 20 AUD par sĂ©jour
  • Frais de nettoyage : 10 AUD par personne et par sĂ©jour

Nous affichons tous les frais que l'hébergement nous a fournis.

Options en supplément

Les frais et cautions mentionnés ci-dessous seront facturés au moment du service, de l'arrivée à l'hÎtel ou du départ.

  • Frais pour le parking en libre-service : 30 AUD par nuit
  • Lit-bĂ©bĂ© : 20.0 AUD par jour
  • Lit d'appoint : 30.0 AUD par jour

Cette liste peut ne pas ĂȘtre exhaustive. Les frais et acomptes peuvent changer Ă  tout moment et n'incluent pas forcĂ©ment les taxes.

À savoir absolument

Cet hĂ©bergement est gĂ©rĂ© par un hĂŽte professionnel et fourni dans le cadre d’une activitĂ© commerciale, industrielle ou libĂ©rale, au sens de l’article 155 du Code gĂ©nĂ©ral des impĂŽts
Des frais pour toute personne supplĂ©mentaire peuvent ĂȘtre facturĂ©s et dĂ©pendent de la politique de l'hĂ©bergement
Une piĂšce d'identitĂ© officielle avec photo et un dĂ©pĂŽt de garantie en espĂšces, par carte de crĂ©dit ou par carte de dĂ©bit, peuvent ĂȘtre demandĂ©s Ă  l'arrivĂ©e pour couvrir tous frais imprĂ©vus
Les demandes spĂ©ciales, qui ne peuvent pas ĂȘtre garanties, sont soumises Ă  disponibilitĂ© Ă  l'arrivĂ©e et peuvent entraĂźner des frais supplĂ©mentaires
Le nom inscrit sur la carte de crédit présentée comme garantie à l'arrivée doit correspondre au nom de la personne ayant effectué la réservation
Cet hébergement accepte les cartes de crédit et les cartes de débit
L'hÎte n'a pas indiqué si l'hébergement était équipé d'un détecteur de monoxyde de carbone ; pensez à apporter un détecteur portable lors de votre séjour
L'hÎte n'a pas indiqué si l'hébergement était équipé d'un détecteur de fumée
Cet hébergement ne dispose d'aucune réception.

Nous devons aussi mentionner


  • Les chambres attenantes/reliĂ©es sont soumises Ă  disponibilitĂ© et peuvent ĂȘtre demandĂ©es en contactant l'hĂ©bergement au numĂ©ro indiquĂ© sur votre confirmation de rĂ©servation.

Hébergement aussi connu sous le nom de :

Sunshine Boutique Apartments Collins Apartment Melbourne
Sunshine Boutique Apartments Collins Apartment
Sunshine Boutique Apartments Collins Melbourne
Sunshine s Collins
Sunshine Apartments Collins
Sunshine Boutique Apartments Collins Apartment
Sunshine Boutique Apartments Collins Melbourne
Sunshine Boutique Apartments Collins Apartment Melbourne

Avis sur l’hĂ©bergement Sunshine Boutique Apartments Collins

Avis

4,6
Note des voyageurs de 10 (Excellent), d’aprùs 4 avis sur 28.
Note des voyageurs de 8 (Bien), d’aprùs 3 avis sur 28.
Note des voyageurs de 6 (Satisfaisant), d’aprùs 1 avis sur 28.
Note des voyageurs de 4 (MĂ©diocre), d’aprĂšs 9 avis sur 28.
Note des voyageurs de 2 (Horrible), d’aprùs 11 avis sur 28.

5,2/10

Propreté

4,6/10

Personnel et service

3,4/10

Services et Ă©quipements

5,6/10

Infrastructures et conditions de l’hĂ©bergement

Avis

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : PropretĂ©, personnel et service, Ă©quipements et infrastructures et conditions de l’hĂ©bergement
DO NOT BOOK THIS PLACE!!! Went to check in and told they don’t have any rooms left! They had sold our room!! Left my family in the lurch at 6pm during one of the busiest nights in Melbourne.
Séjour de 1 nuit en janvier 2020

2/10 Horrible

Dana

Voyage en groupe
Séjour de 1 nuit en novembre 2019

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : PropretĂ©, personnel et service, Ă©quipements et infrastructures et conditions de l’hĂ©bergement
The room was terrible. I paid my accommodation up front. The room was for 7 or more guests. When I arrived. I had to pay an upfront 200 dollar deposit for the room. 2 of the lights in the kitchen one was broken the other not working. There were 4 small towels in the room which were all damp and not properly dry. The master bedroom stunk like mouldy washing and pee. The beds were old and uncomfortable. We got no sleep at all. The room wss dirty, cushions on couch had stains and carpets were also stained and dirty. The windows and walls were filthy. The fire alarm went off at 5am for absolutely no reason. I tried contacting property about my bond after checking out, but the hotel was unreachable. All I want is my bond back although this room was definately not worth the $268 per night that I paid and I cant reach anyone. Very angry will never stay here again.
Séjour de 1 nuit en novembre 2019

2/10 Horrible

Voyageur vérifié

Séjour de 1 nuit en novembre 2018

2/10 Horrible

Sally, Newcastle

Voyage en groupe
Les points faibles : Propreté, personnel et service, équipements
We were disgusted with the service and state of the apartment. They did not provided facilities as advertised. The cleanliness is unsatisfactory and parts of the apartment are unsafe. Our main concerns were wet used floor towels and used tea towels that were not replaced, wet crockery in the kitchen, Dirty utensils in the drawers, the broken couch is unsafe, used dirty tissues in the bedside table drawer, lack of toilet rolls and tea/ coffee making items, the tv cable was not provided, mismatched bedding that did not fit the sofa bed, dirty clothes left in clothes dryer, unflushed toilets upon arrival, unsatisfactory service.
Séjour de 3 nuits en novembre 2018

4/10 MĂ©diocre

Annette, Gold Coast Australia

Les points faibles : Propreté
Requested non smoking room,bed and bedding stunk of cigarette smoke to the point I couldn’t sleep in the bed, I slept on the single bed in living room which also stunk, I went out and purchased a new pillow and sheets to make it a little more hygienic, I also purchased room deodoriser to try and get rid of the smell. The bed was against a window I couldn’t close and it was freezing all night. No not a good experience at all for my asthma.
Séjour de 3 nuits en novembre 2018

2/10 Horrible

Victoria

Les points faibles : PropretĂ©, personnel et service, infrastructures et conditions de l’hĂ©bergement et confort de la chambre

Dodgy Hotel

Do not book into this place. There is no reception area. Arrived at 5 pm, waited until 5:30 before anyone even came to greet me.... only to be told my room would not be available for another 2 hours and room was at a different location. Dodgy. I was due at a function and was forced to pay for another hotel elsewhere last minute. Absolute disgrace and this booking site will not help me with a refund. Disgusted.
Séjour de 1 nuit en octobre 2018

4/10 MĂ©diocre

Lauren

Had better

Room was ok when finally ready! Was after 4 which is not good with kids in tow. Non English speaking custome service also an issue
Séjour de 1 nuit en août 2018

2/10 Horrible

Chris

Les points faibles : PropretĂ©, personnel et service, infrastructures et conditions de l’hĂ©bergement et confort de la chambre

DISGUSTED!!

Do not book this accommodation!!!! 5 people left with nowhere to stay! When checking in, was told to sms name to mobile number, then received a message back advising no room, overbooked! Spent the next 2-3 hours trying to find last minute accommodation in Melbourne on a Saturday night. Disgusting customer service, Wotif, you should not deal with this establishment!!!!
Séjour de 1 nuit en juillet 2018

8/10 Bien

Voyageur vérifié

Les points forts : Infrastructures et conditions de l’hĂ©bergement et confort de la chambre
Séjour de 5 nuits en juin 2018

4/10 MĂ©diocre

Annie

Les points faibles : PropretĂ©, personnel et service, infrastructures et conditions de l’hĂ©bergement

Scam!! Be aware!!!!

Do not be mislead by the name of the Apartment. There is no such apartment name Sunshine Boutique Apartments. The property is actually 568 at Collin Street. There is no reception counter in the apartment. The apartments are owned by individuals and let out to agent to managed. We arrived late at 10.30pm and there was no one to assist us. We were actually held up outside. A kind gentleman who was managing the security office, helped us to call the manager which turned out to be a Chinese student and said that she has no clue about my booking. I was so upset as full payment was made for the two nights stay. Prior to my trip, I have written to Hotel.com to inform about my arrival time so that someone will be there to receive us. But it didn't turn up the way we expected. After a wait of 30 minutes outside the lift lobby of the apartment, we were greeted by a Chinese lady. She told us she is just a student and she is helping the the owner who has gone overseas. She said that nothing was communicated to her. When we get to the apartment, it was not well cleansed and it was very untidy. The fitting and furniture used were basically from Ikea. We doubt they changed the bedding. The washing machine doesn't worked. I booked for an apartment with two rooms but she said we have to move to another place if we want to stay at our booking. The one that we arrived at are only studios. Therefore, my family of 5 was split out into two studio apartments. Bad choice!!!
Séjour de 2 nuits en juin 2018

4/10 MĂ©diocre

Voyageur vérifié

Les points faibles : PropretĂ©, personnel et service, infrastructures et conditions de l’hĂ©bergement et confort de la chambre

2 Bedroom CBD Apartment

Unfortunately our stay wasn't pleasant, from trying to check in and being told we would need to stay at another location, to waiting in the foyer for the owner to arrive to check us in, and getting our bond back was troublesome. The apartment had dirty dishes on the stove when we arrived and wasn't clean. We were provided with 2 towels dispite having 5 people stay. We were quite happy to leave in the morning well before check out!
Séjour de 1 nuit en juin 2018

4/10 MĂ©diocre

Voyageur vérifié

Les points faibles : PropretĂ©, personnel et service, infrastructures et conditions de l’hĂ©bergement et confort de la chambre

Small room, dirty, but close to southern cross

The room was not cleaned with dirty dishes, toenail clippings and dirty mirrors. We were then moved to a smaller second room which had a bloody tampon left in the toilet, dried blood near the toilet and the air was crusty. When given the smaller room the lady squished a bug and flung it under the fridge. We weren’t given a discount due to downsizing which is ridiculous and sheets and couch had stains. The tv was not tuned and came with no remote so programming it was near impossible. The only good thing about this place was the location in comparison to Southern Cross Station (a 2 minute walk) giving great access to public transport. Overall would not stay again.
Séjour de 2 nuits en mai 2018

2/10 Horrible

Sue, Adelaide

Les points faibles : PropretĂ©, personnel et service, infrastructures et conditions de l’hĂ©bergement et confort de la chambre

DISGUSTING

This was the worst place I have ever stayed. It was filthy, cockroaches in the kitchen, a layer of dust on most surfaces, a stinking rubbish-filled bin, sheets and towels not changed since who knows when. When I complained, I was moved to an apartment in another location; also dirty with unchanged sheets, no toiletries, not even a cake of soap. The next morning I was told to return to the 1st apartment, which would be my 3rd move in 24 hours. I was very upset and decided to book alternative accommodation. LastMinute provided professional service and reimbursed me for the Sunshine disaster. (I have never complained about any other accommodation.)
Séjour de 3 nuits en mai 2018

8/10 Bien

Kayla

Les points forts : PropretĂ©, personnel et service, infrastructures et conditions de l’hĂ©bergement et confort de la chambre
Séjour de 1 nuit en mai 2018

2/10 Horrible

Voyageur vérifié

Les points faibles : PropretĂ©, personnel et service, infrastructures et conditions de l’hĂ©bergement et confort de la chambre

Unhappy experience

Difficult to make contact right from the start. We were told there was a problem with the original apartment we booked so she would put us in another. To many things wrong to cover but I have never come across such an apalling mess not to mention difficulty in communicating, in all my many experiences. Couldn't use oven or washing machine then were told we needed to pack up in the morning. We had to trudge luggage across town to another place only to get there and find somebody else's stuff and cleaners . We were told they would message when it was ready. 1 1/2 later we got the text. Kitchen had slippery oil on the tiles when we finally got there but I had given up trying to communicate with this woman. We had to wait until quite late for her to drop off clean linen before we could go to bed. I don't normally like to speak badly of a place but I feel strongly people should be warned of how unprofessional and badly run this place is. I am still waiting for my $150 bond back and a$50 refund for all the hassle of being moved around and waiting. It's been 2 weeks and no sign of it except being told that it's on its way. Be warned !!!!!
Séjour de 3 nuits en mai 2018

8/10 Bien

P, Australia

Les points forts : PropretĂ©, infrastructures et conditions de l’hĂ©bergement, confort de la chambre
Fantastic, roomy apartment with a great view.
Séjour de 1 nuit en avril 2018

10/10 Excellent

Jonatan

Les points forts : PropretĂ©, personnel et service, infrastructures et conditions de l’hĂ©bergement et confort de la chambre

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et personnel et service

Reasonable accomodation for a short stay

Sunshine boutique makes a good value for money. Unlike some of the classy mid segment serviced appartments some of the amenities can be improved. None-the-less the service staff was highly hospitable and did their best to supplement the small shortcomings.

2/10 Horrible

Annette

Les points faibles : PropretĂ©, personnel et service, infrastructures et conditions de l’hĂ©bergement et confort de la chambre

Disgraceful and misleading conduct. Be wary!

Appalling service. Despite having pre paid I was unable to check in. The phone number provided was out of service and despite contacting Hotels.com an alternative contact number could not be provided. I feel totally ripped off as the hotel will not refund my money and neither will Hotels.com.. I will not ever book where there is no on site reception and will never use or recommend Hotels.com again!

2/10 Horrible

Voyageur vérifié

Les points faibles : PropretĂ©, personnel et service, infrastructures et conditions de l’hĂ©bergement et confort de la chambre
This was my first time on Wotif. I wish I had of looked at previous reviews. I don't think I scrolled down enough. The person wasn't ready for me when I wanted to check in. I had little kids and had travelled for two hours already. It's not actually a real business managing apartments, it's a privately owned apartment. The mop was left at the door. The tv was brought up and plonked on a table, not plugged in, no remote, no aerial attached. A light globe was faulty which my 4 year was playing with. There was one bed for two kids (which I had booked) rather than two beds. They wanted $300 deposit when there's no business to get assurances from. Even Wotif couldn't get hold of the owner when I tried to complain, so how would you know you will get your deposit back? It all seemed really unprofessional to me. The photos are misleading. The apartment didn't have the same furniture of cosyness in the photos either. Very disappointed. That all said, the view was great and bed comfort was fine. My kids enjoyed it and I got over all my grumpness (well kind of)
Séjour de 1 nuit en avril 2018

4/10 MĂ©diocre

Voyageur vérifié

Les points forts : PropretĂ©, infrastructures et conditions de l’hĂ©bergement, confort de la chambre
Les points faibles : Personnel et service

Bizzare.

I arrived later in the evening to be greeted and be told no rooms were available. Was then walked 6 blocks to a residential apartment where we knocked on a door and got angrily yelled at by the existing occupants. Then tried another, which was clean and comfortable. Just completely bizzare of an experience.

4/10 MĂ©diocre

Georgia, Sydney

Les points faibles : Personnel et service, infrastructures et conditions de l’hĂ©bergement, confort de la chambre

The location was the only positive experience

Coordinator’s phone never answered, one bed had a concrete mattress, the included bottle of spirits, although requested every day arrived on the last day as did coffee for the machine, requested sheets for the pull out bed arrived at 9.30 at night and we only received one. The trash chute wasn’t working. An unfortunate choice of accommodation. If we had needed assistance promptly it certainly wouldn’t have eventuated. Pity as the property’s location was fine.
Séjour de 4 nuits en février 2018

4/10 MĂ©diocre

New to Melbourn, Melbourne

Les points faibles : Personnel et service, infrastructures et conditions de l’hĂ©bergement, confort de la chambre

It’s not a hotel

There is no reception & no signs to indicate you are in the right place & you are not told this in your booking. You arrive to find there’s no phone number to call to find out how to enter the building. Someone randomly sms you to say they are coming to meet you. I waited 35 mins to enter the apartment. The apartment is ok except there’s no blinds so you have no privacy. You can close the bedroom door but it’s made of coloured glass so the lights of the building opposite shine in through the glass. If they just said... Call this number on arrival it would have made a big difference.
Séjour de 1 nuit en février 2018

4/10 MĂ©diocre

Dick, Orbost Vic au

Les points faibles : Propreté et personnel et service

Close to Southern Cross

With no front desk, and an incorrect phone contact it took me 40 minutes, mostly in a noisy corridor and on the phone to WOTIF in USA to finally gain admission. When the staff member finally arrived he gave the impression that I should take this method of entry in my stride. Registration paperwork was made difficult for no reason. Paying $AUD300 security with 3 weeks refund turnaround, was very unreasonable. This should have been made known up front. Some bathroom lights didn't work, some toiletries were empty, coffee was old and hard in the jar, and very little sugar. Carpets were badly spotted in places and a dirty toilet seat made me nervous. There was no feedback form provided. Don't think I'll be creeping into that room again..............
Séjour de 2 nuits en février 2018