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4,2 sur 5
Très bien !
Afficher les 13 avis ebookers

"Thank you very good customer service " Plus

Par un voyageur vérifié, le Wed 15 Feb 2023

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Chambre Standard, 2 lits une place

Nombre de lits 2 lits 1 place Occupation maximale 2 max.
53 €* par nuit/chambre 26 mai - 27 mai

Chambre Standard, 1 grand lit

Nombre de lits 1 grand lit Occupation maximale 2 max.

Chambre Supérieure, 1 grand lit et 1 canapé-lit

Nombre de lits 1 grand lit Occupation maximale 4 max.

Chambre Standard (1 Zipped Double Bed)

Nombre de lits 1 lit double Occupation maximale 2 max.

Chambre Exécutive, 1 grand lit et 1 canapé-lit

Nombre de lits 1 grand lit Occupation maximale 4 max.

Note de Novotel Manchester West basée sur 13 avis vérifiés

Résumé de l’avis
4,2 sur 5 4.0 sur 5.0
Propreté de la chambre 4.5 sur 5.0
Services et personnel 4.5 sur 5.0
Confort de la chambre 4.0 sur 5.0
État de l’hôtel 4.5 sur 5.0

Avis voyageurs sur l’hébergement Novotel Manchester West

Tout le monde (6) Couples (3) Famille (3)
5 sur 5
Thank you very good customer service

Publié par le 15 févr. 2023

Cet avis vous a-t-il été utile ?
Commentaire laissé par : la direction de l’hôtel

15 mars 2023 par Novotel Manchester West

Dear Rebaz,Thank you for your 5 star score and we are so glad that you were happy with our customer service during your visit.Hope to see you again.Regards

5 sur 5
Rooms very spacious and staff friendly and polite,Had two good meals in restaurant.overall , excellent 1 night stay,would definitely book again if need to get to Manchester

Publié par le 21 nov. 2022

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Commentaire laissé par : la direction de l’hôtel

7 déc. 2022 par Novotel Manchester West

Hello Christopher,Thank you so much for a 5 star review, we are so glad that you've enjoyed your stay, found our team friendly and also enjoyed your meals.Will pass your feedback to our team as well and they will be happy to see your review.Once again thank you and see you soon.Kind Regards

4 sur 5

Publié par le 22 août 2021

Cet avis vous a-t-il été utile ?
5 sur 5
Ideal stay. Quiet clean and staff polite Room lovely and every effort made to comply with COVID guidance.

Publié par de Colchester. , le 13 juil. 2020

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Commentaire laissé par : la direction de l’hôtel

8 sept. 2020 par Max

We very much appreciate your comments regarding your stay at Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

5 sur 5
Just an all round lovely place to stay. staff so welcoming, room cozy, clean with everything you need, Bar & Lounge very chilled, breakfast buffet was perfect.

Publié par le 19 févr. 2020

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Commentaire laissé par : la direction de l’hôtel

20 févr. 2020 par Max Pierce

We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

4 sur 5
Handy location for Worsley and Manchester, including Trafford centre and the airport. Rooms were clean and tidy, which is a must. Hotel bar and lobby are nice and modern. Overall a good hotel

Publié par le 6 janv. 2020

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Commentaire laissé par : la direction de l’hôtel

7 janv. 2020 par Max Pierce

We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

4 sur 5
Close proximity to where I was working for the week. Clean and tidy. Sufficient car parking

Publié par le 18 juil. 2019

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Commentaire laissé par : la direction de l’hôtel

19 juil. 2019 par Max Pierce

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Max Pierce General Manager Novotel Manchester West

4 sur 5
It was a good hotel. Great breakfast and the staff were lovely

Publié par le 3 juin 2019

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Commentaire laissé par : la direction de l’hôtel

4 juin 2019 par Max Pierce

We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Im pleased to say we are due to start the next phase of our full hotel refurbishment starting with bedrooms. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

2 sur 5
Disappointed with this hotel. Room was not set up on arrival as requested with a Cot. We had to be moved to another room to accommodate the cot and single bed. Hotel rooms are quite dated with separate toilet and bathroom, and really need some TLC however the bed was comfortable thankfully. Also to mention that we ordered a ham and mushroom pizza for the room which took almost 40 mins to make. It was covered in cheese and we couldn't eat it. £10.00 it cost us.... Did not enjoy breakfast at all. Scrabbled egg, sausages and hash browns were all right off's for us. Poor quality and taste cheap. I couldn't finish my meal so i had one option to eat, pastries. Also why don't they use real 100% juice? I mean the orange, apple and other juice were awful and very sweet, full of sugar. Is this the garbage food you are serving your customers because I tell you, its terrible. Overall experience for us simple, terrible. We wont be staying here ever again or recommending it.

Publié par le 28 janv. 2019

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Commentaire laissé par : la direction de l’hôtel

31 janv. 2019 par Max Pierce

Thank you for taking the time to tell us about your experience at the Novotel Manchester West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Max Pierce General Manager Novotel Manchester West

2 sur 5

Publié par le 28 janv. 2019

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Commentaire laissé par : la direction de l’hôtel

29 janv. 2019 par Max Pierce

Thank you for giving us a review. We hope to welcome you back to our hotel very soon! Sincerely, Max Pierce General Manager Novotel Manchester West

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.