6/10 Satisfaisant
Peter
Voyage dâaffaires
20 nov. 2025
Les points forts : Propreté
Les points faibles : Personnel et service et équipements
The definition of "Best Value" depends on what your hold to be core values. But let's start with the room. Clean? Yes. Surely everyone values that. The room was booked to have somewhere decent to crash during a long road trip. Dated decor wasn't an issue (for $70 I wasn't expecting it to be The Four Seasons) and it was surprisingly quiet for an off-highway motel. Electric heating was effective but it pinged, had to turn it off.
As for values, what do you value in hospitality? Backstory: the room was booked 5 minutes before I showed up, never an issue with many previous last-minute bookings made thru hotels.com. But the night attendant said I'd have to wait 45 minutes before the booking showed up on his computer, and then got a spiel about how "people expect to click a button and get in their room" (in so many words). Offered cash to secure the room and figure out the rest in the AM, but he said no, that they'd been ripped off before, that he had to follow protocol, & that there'd be someone else at the front desk who wouldn't know what was going on. I said "that's what writing notes are for" but that went over his head. Said there'd be coffee and pastries in the AM.
Ended up getting in my room in 10 minutes, but it was a >>stressful<< experience.
In the AM, someone else was doing checkouts, chain-smoking outside. He offered coffee (awful). And after admitting he was slacking by not putting anything else out for b'fast, offered me a honey bun out of a box.
Peter
Séjour de 1 nuit en novembre 2025