The place is old, but not an issue.
But the sheets weren't really clean and found a pubic hairs on my pillow. I slept in my day clothes.
The facilities had free parking. I parked and asked reception during check in if that's the right place to park and they advice me yes.
After return home from my business trip, I get a parking ticket from the hotel. I provided my receipts and prove I actually stayed there but yet they still insist to charge me with debt collection.
Two night stay was 140 pounds.
The fine is 170 pounds, and with Eurocar admin charge 45 pounds. After repeated chasing with Eurocar & Hotels.com they still refuse to waive the amount.
Want to get ripped off, this is a good place to start.
This hotel should not be allowed to be open to the public, it's full of homeless people, refugees and when we came back to get our car as we didn't feel safe leaving our car their so we didn't even stay, the reception area was taken over by about 20 people praying on their mats and looked insulted we had walked in. Disgusting hotel and not a safe feeling at all.
We had two rooms and it was one of the worst experiences I have ever had in a hotel.
Had to be moved multiple times because tv didnât work. Then the new room had hairs all over the bed. Faeces on the bath towel and for some reason around the window. It felt extremely unsafe and was confirmed the council are also housing people there. The windows wouldnât close. Because of the cleanliness I couldnât even have a tea Iâm the morning and had to stand there for an hour naked drip drying because of the towels were covered in faeces. Hotel confirmed this was disgusting and would refund. but now no one is taking accountability and I still donât have the refund.
I book hotels that have a gym which this one said it did, on arrival I was told they donât have a gym, I had to order food from outside. The furniture in the room looked ready for the tip they had a desk but no chair to sit at the desk. I was ready to walk out and book elsewhere but your policy on booking was non refundable. Disgrace!!!!
Really noisy neighbours (other guests). Not sure if this is a migrant hotel, but the guests were not very considerate, didnât speak or understand English and were quite rude tbh. Stayed here for 2x 4 nights visits and will definitely NOT be staying again when in the area!!
Very poor. Bedroom did not have plug in sink, hairdryer, chair in bedroom, toilet roll holder.
Lighting dreadful in room and no way to turn lights on or off without getting out of bed and walking to the door.
No way of adjusting temperature in room.
I didn't actually stay the night in the end after checking in and going to the room it was clear the hotel needs alot of work it's old dirty everything is dusty or covered on marks honestly the single worst hotel experience I have ever had I actually couldn't bring myself to stay I then booked into the Travelodge up the road
Awful
This is a grotty hotel and is used as a homeless housing placement -
People have to live somewhere but this hotel shouldnât be sold as a 3 star with restaurant and bar and there isnât either.
A bit of an experience and didnât feel safe tbh
Unclean, smelt profusely bad and no facilities was usable. Very disappointed in the hotel as online it appeared exquisite.
Could not get a drink or a meal. All closed when i returned from the hospital at 9pm
No staff around. The double bed was 2 singles pushed together. The bedding was soiled and also the towels. The hotel smelt very foisty
I ought to say at the outset that the staff at this hotel were excellent. That being said, whilst it was very cheap, (I really had no option other than to stay here due to the coronavirus issue), everything else was disappointing. The hotel is very "tired" and tatty. I had what was called a "luxury" room. It wasn't. It was small, very dusty and there were greasy stains on the wall. The carpet was frayed and held together by gaffer tape. There was no plug in the sink and the towels had seen better days. The worst aspect was the noise however both from outside and especially inside the hotel.
Cutlery was dirty, never given replacement..room was dusty lucky had disinfectant wipes to clean over, air conditioner not working ..people smoking weed under window smell coming into room when open