From day one problems, I paid early check in, drove all night and went to sleep. In the afternoon I realized that I didnât have a refrigerator or a microwave. Went to the office, talked to Crystina de manager, she told me that it was too late and we will change rooms tomorrow.
The next day I had two appointments early morning, got back and talked to crystina, she said âl told you to came in the morningâ. Not true. She was very aggressive and I realized that it wasnât worth it. The next day the light in the sink went off, went to the office and told them. The handyman didnât come to fix it till 6 days later when he just walked into my room when l was a sleep. I talked to manager why wasnât fix before, she said the parts just arrive today, thatâs a lie. So, I stayed there for 10 days, Iâm 66 y/o, donât have a lots of money, I had to spend more just because I didnât have what I am supposed to have.
The manager, so aggressive that I didnât want to argue, just stayed in a hotel that didnât provide what they supposed to.
Thank you for your attention.
Jose Luis Bolanos I
