A live bug was on the floor of the shower. One towel had a huge stain on it. The girl at check out took a photo of my photo and said I should be compensated.
Wonderful 5 night stay. Hotel is very close to Waterloo Tube and shopping arcade, and Westminster Bridge and many bus stops. Huge room in old hospital wing part of hotel. Everything was just right. Will stay here again soon.
Everything was good with the exemption of the restaurant. We decided to try the restaurant and they didnât have steaks, potatoes, or soup on that day. We decided to leave and go somewhere else.
Location is great. Unfortunately there was no ice or refrigeration to put my medicine in. Bathtub was slippery and there is no lotion or mini amenities
We were able to check in early. However, the family room with 2 single beds and a double was tiny! All bed. The location is super close to the London eye, Waterloo station and amazing graffiti on Leake St. Arches. Would recommend if traveling with children. The restaurant left a lot to be desired in terms of the breakfast buffet and drink service in the evening.
Tolle Lage im Zentrum, so dass vieles zu Fuà erreicht werden kann. Ich hatte ein Zimmer mit wunderschönem Ausblick Richtung Osten und das Bett war super bequem. Auch das Personal war total freundlich und hilfsbereit!
When booking on Expedia I booked for a city view room, which we did not get when check-in. Rukal ? Who was so lovely found us a room with the city view, she was so polite and happy to help us. Our stay here was impeccable. I would recommend, walking distance to everything.
Ingen aircondition. Fikk tak i to vifter. Men alt for varmt pÄ rommet nÄr man har en hel familie inne pÄ et lite familierom. Ingen mulighet til Ä lufte siden vinduene er sperret.