I paid for a non-smoking room, and the smell of fresh cigarettes was terrible. But that wasn't the worst part; they gave me a FILTHY room. There were stains of personal fluids on the bed and pillows, a dirty refrigerator, and trash everywhere. When I complained, they didn't even apologize; they just gave me another room, and obviously, I couldn't sleep well or trust the cleaning. My body was itchy. The most disgusting experience I've ever had.
It was filthy and did not stay. Went in the room and live bugs. Everything was dingy dirty yellow color there looked to be poop stains on the covers. Would NEVER RECOMMEND ANYONE TO STAY THERE!!!!
The staff upon checking in was unaware of Red Roof Innâs two pet policy. Tried to say we had to pay extra fees for two animals. The main reason we stay Red Roof Inn is because of the two pet policy making it easy to travel with pets as needed. The room was filthy, missing the exhaust fan, missing a smoke detector, and when we ran the shower it leaked all over the floor plus the bathroom door handle was coming off the door.
No breakfast or coffee! Beds had stains on sheets, opened up drawer to weed and tweezers and blunt wraps, tv didnât work, remote was broken! Overall cheap hotel!
Elevator out of order. Put us old folks on 2nd floor. Light out in stairwell. I really was afraid we would fall. No coffee pot. No Kleenex. Small amount of toilet paper. Sliver of soap for 2 people. No shampoo or conditioner. One pillow. The rest were like throw pillows. Maid left dirty sheets in the chair. Shower would not turn on. Could have taken a bath but no plug to hold water. Will never stay at red roof inn again. Donât like to complain but this was bad.
This was not a good place to stay especially for the price we paid. The pool was closed for service during a hot week. The towels were stained, holes in the comforter, and the soap looked used. There was no breakfast provided either. We booked a two bed room in advance but they didnât have it available for us. They faced a king bed instead with a suite but really we just wanted what we paid for: 2 beds. I do not recommend this place at all.
Worse experience ever. I will never come back here again. Iâd advise anyone to not come here. Staff is racist. Itâs dirty and nasty. Plenty of other things they wonât let me comment on here
Horrible, horrible, horrible. Do BOT stay here unless you need to. Person at check-in was very pleasant but at checkout lady was very rude and didn't care that we had a problem with our stay. Dirty towels, no working elevator and shower/bath didn't work. Couldn't shower because no way to turn on the shower head and couldn't take a bath with no plug included. Toilet paper holder broken and paper was just in the wall. Will not stay at a Red Roof Inn again, two bad experiences.
Would not recommend room had no smoke detector. Bathroom had no vent fan the hole was there and the wires were there looked like it had gotten hot and they had unplugged it. Towels were dingy and looked stained. Uneven floor coming out of bathroom. And a strong smell of cannabis every night at the entrance near the check in area. Also broken light in the light next to the bed bulb laying against the lamp shade. Can see this getting hot and creating a problem