The room was just what we wanted. The bed was very comfortable. We had an ocean view room with balcony. The only complaint was no wireless phone service (ATT) and couldnt get wifi. Apparently the 4th floor has issues with it. They are under new management and will be fixing it. For us it was nice as it was our anniversary. So it was very quiet. Nobody blowing up our phones.
I will be staying here again.
I've stayed here before and it was great... but this time it was not as welcoming as the last visit. We had a staff member named Amber yell at us for propping the indoor pool door open because they had the heater on when it was already very warm outside. (We planned to close it after burping the room) Also, when we tried calling the front desk for things there was little to no help. I had to walk all the way to front desk for assistance twice. The first time, the young woman was wonderful. The second time the older lady was very rude to us...
Staff was very noce. View from the room was excellent. Room was clean. Bed was comfortable. The only negatives (and they were not terrible) were the shower had some issues with water pressure and the toilet paper holder fell off the wall with normal use.
Property was overall well kept and furniture was a little rough but the property will be going under a remodel soon so hopefully our next stay will be a bit more comfortable. Property staff is super nice and the beach access was convenient. Gave 4 stars because the pillows were flat, dining table wasnât stable where the extended flaps curved down and you couldnât set any weight on them.
The front desk was great checking in and checking out. Forgot to tell them the bathroom faucet handle leaks. Clean room and adequate for what we needed for overnight. Next time we will get a room with an ocean view.