Avis vérifié
6/10 Satisfaisant
RON AND JEONG R.
23 févr. 2026
Les points forts : Propreté et arrivée
Les points faibles : Communication et exactitude de l’annonce
What is your mind’s image when you read “ 2 BD…” No matter what follows, the image of two distinct bedrooms populates your imagination. There are not two bedrooms. A studio is not a bedroom, the definition, indeed the term “studio” is set aside from the term bedroom.A “bedroom” is defined in legal terms as a room with a building-constructed closet. By no stretch is the paired accommodation to be considered, or to be found to be in legal terms a “two BD” accommodation on arrival.The advertising is misleading. We had guests from all across the world whom we were hosting and privacy was compromised. To completely infuriate the customer, the insistence of the off-site corporate owner staff to insist that my resting of their advertisement was incorrect, as far as to parse the letters “BD” in their own corporate terms and then say “it’s your problem” was the hammer. The management is off site and off sides. They will not hear customer complaints in their presentation of facts. They do offer services from off site, the plumbers are in at 11am, and they resolved a plugged toilet for which no plunger had been supplied. The front desk will take no responsibility or maintenance to even send towels, the unit is owned privately and must be contacted through their own switchboard. Be aware of these off site items and the nature of the advertisement ploy.
RON AND JEONG R.
Séjour de 3 nuits en février 2026