1) Buffet options rather limited
2) Many menu options at Mamak & some at Okeechobee Sushi & Grill aren't available. When combined it makes you feel as though a lot aren't available, which is disappointing, especially when they are supposedly signature dishes. Having said that, whatever that WAS available was good. Prices were sky high though.
3) Rooms are decent. Spacious. Overall clean, floor was sticky though when we arrived, and no bedroom slippers available.
4) Staff were a mixed bag. Some were fantastically polite, helpful, attentive & pleasant. Some were disinterested & in need of training in terms of frontline service delivery (i.e poor listening skills & general lack of pleasantness...no smiles. We requested that an equipment rental charge be billed to our room, had to repeat our room # 3 times before she got it. But she responded 'Ok' the first 2 times we told her.)
5) There's a fish pond on the grounds, it was stinking by our 4th day there, we had to walk past it everyday :(
6) Many smashed rose apples on the ground too, needs to be swept.
7) The beach area itself is beautiful & clean.
