We did not have the hotel breakfast, but it was good to know ot was on offer daily incase we needed it. Staff were friendly and helpful. Drinks & tea were offered to guests daily as well as a charm making experience. Self-service check in and out created a more streamlined experience (although there was some trouble finding our booking upon check-in, that was quickly resolved.) The self-service amenities counter was well-appointed with so many useful items like coffee and soap as well as more indulgent items like face masks and hair oil. Located a 10 minute walk from Kyoto station, it was very convenient, although a bit noisy at times. Would stay again!
Lovely hotel close to Kyoto station and lots of food/shopping within walking distance. Room is spacious and clean. Aesthetic is nice. Great, comfortable stay!
Loved this hotel! Amenities were great. Breakfast and ice cream hour were lovely and the staff was amazing and very attentive. Also convenient and nearby everything. Definitely gonna stay here any time I'm back in Kyoto!
Excellent hotel with excellent services all around! In addition of the super central location, this is one of the best hotels we've ever stayed in Kyoto. The daily happy hour is second to none, including happy hour sake and dessert. Lastly, the breakfast buffet is also amazing with excellent selection of food.
We really liked this hotel. They offered free snacks and gave us everything we needed. They held our luggage, and the staff had great smiles. We would come back again.
Very clean and comfortable. Fun events, abundant and unlimited access to bathroom products, hygiene products, tea, coffee, etc. check-in, luggage services, and check-out was painless. Excellent service. No language i