The citizen M app has so many bugs that it is practically not working. We had a few bookings in total. When u go into one to change guest details, first they donât save it and second, all ur other bookings disappear. Also on the day where u can remote check in, it also doesnât work.
I didnât find the staff friendly, not rude though. We asked which of the rooms have breakfast and they managed to give us the wrong info.
The room itself was ok. Uses a tablet to control settings as a gimmick. The temp control is non existent. U can crank it up to 28C and the room was still freezing.
U canât change ur preference for having room cleaning service or not if itâs on the day of. Which no one mentioned. But it wonât matter cuz even if u choose u didnât want room cleaning, light or full service, they still do a light service for u. Which kinda defeats the purpose of being environmentally friendly.
Breakfast was simple but practical enough. Coffee was good.
Overall good location, 2 min walk to food street, not noisy, high tech gimmick if u like that kinda thing, not for the IT-incompetent, price is reasonable, and easy to get grab if u want to travel elsewhere.
