Les points forts : Personnel et service et confort de la chambre
The hotel, restaurant and coffee shop were bustling with New Year revellers. The hotel accommodation is rustic. Rooms are bit too small for the size of the beds - no space for luggage. Plenty of options for a pint or a bite to eat, either in the hotel itself or in the village. Great spot for scenic walks and the smokehouse at the back does some great fayre. Staff are friendly and accommodating.
Booked into the Inn for 2 nights. The room and bed was very small. No table. Shower was ok. Dirty carpets on stairs. We did eat there and food very expensive. Although I was aware of no refund policy I did Ask for a refund for 2nd night and was assured that when I contacted Expedia this would not be a problem. When Expedia contacted the inn they refused. Very disappointed and the Inn was adamant that I was not assured of a refund. Very disappointed
This is a fantastic location to stay. The falls are stunning and the Inn couldnât be in a better location. We could see them from our triple room despite it being the last room in the corridor. The room was clean, cosy and had everything needed. The staff were great. We ate dinner here at the restaurant and it was fantastic. Highly recommend the Scottish tapas, which is enough as a main dish despite being on the starter menu. The breakfast was also extremely good; large portions of traditional Scots food with the usual toast and cereal if preferred. Highly recommend this charming Scottish Inn.
The hotel was lovely, staff very helpful and friendly. Location was stunning. Our only disappointment was that the smokehouse wasn't open for us to purchase any of the salmon & smoked cheese
The stairs to the bedrooms were very steep with inadequate handrails. It was very difficult to climb the stairs whilst carrying luggage. The bedroom was very small and cramped making it difficult to move around. There was no carpet in the bedroom.
The bathroom in our room only had a tub, no standing shower. The ceiling was so low that you had to crouch to use the tub. The toilet seat was broken. The floor of the room was dirty.
Atmospheric bar & restaurant, beautifully appointed room. Breakfast was incredible! I looked forward to my smoked salmon every morning. Husband had the vegetarian breakfast and said it was also excellent.
I liked the system of selecting breakfast the night before.
The town is super walkable with location next to the peaceful & romantic waterfalls. Outdoor tables packed with people gave it an energetic but casual hub-of-the-village vibe.
Hallway carpeting (with old water stains?) and walls showing some wear & tear, but nothing that impaired function or charm. Good value.
We did not stay. We were not given the room that was booked. It was terrible. Tiny room, disgusting shower - I wouldnât put an animal in it. The bed cover absolutely disgusting. It looked as though it had never been washed. I went to see the Manager and unless he could give us the room that was booked I said we are leaving and we did. It was extremely disappointing as it was a birthday holiday and we had to drive 220 miles where we were able to get accommodation as I rung from the Car Park. It needs to come off your site. You are selling it on the view - full stop.