When we got there wanted a card number but only had my phone, so had to leave a ÂŁ50 deposit until checked out. No where did it mention this when booking or on confirmation email.
Booking stated breakfast was included in price but only basic continental. They wanted ÂŁ12 each extra if wanted full breakfast. This breakfast type should have been stated on hotels.com site.
No bed side lamp in rooms so had to get out of bed to turn main light off.
Staff was friendly but hotel price was not worth it for the standard of accommodation received and I have stayed in 100s of different hotels during my career.
Staying one night meeting with family. Room was small, nowhere to put a suitcase, no charger in bathroom for toothbrushes of shaver. Meal was more expensive than on website menu. Booked through Hotels.com and described as bed and breakfast, When we arrived breakfast was described as Continental. Cereals, tea, coffee, toast and small shop dry pastries. Told there was yoghurts in fridge, actually 2 only there. Breakfast was from 6am but no staff until 8am, you had to make breakfast yourself. Really disappointed as location is lovely.
Very comfortable hotel, with a wonderful attentive staff. Well kept and clean hotel. Food was generous and very good.No problems or deficiencies encountered. Would certainly consider booking in future.
The room was small but very clean and comfortable. The staff were helpful and friendly, especially the lady who looked after us at breakfast, she was an absolute treasure!
Room was clean. Bathroom clean. No grab handle to get in bath, dangerous if you are less mobile. Sounds from adjoining room very noticeable. Staff very friendly and helpful. Food average
We arrived for 1 night on the Friday and the greeting was warm and friendly.The room was lovely and clean and comfortable. We came back down to eat and the food was fine.... the cheesecake was amazing! We had a few games of pool and a few more drinks and all night the service was friendly and attentive. We went upstairs to bed about half 10 and apparently the walls are very thin and we must have been breathing too loudly for the people in the next room who decided to take objection and come out and knock really loudly on the door..... and then decided to wake us up at 6.45 in the morning by banging really loudly on the wall.... not the hotels fault but worth keeping in mind if you dare talk in your room at a considerate volume that it may cause offence and a lack of sleep. The cooked breakfast wasnt worth the money (the sausage was a really weird texture.....), grab yourself a coffee and a couple of bits of toast and go elsewhere. But also we really appreciated the chef allowing us to change our booked time from 9.30 to 9 after our rude awakening from the shire!
Accommadition very poor no shelves to put anything on no shelf in shower.Towels werent changed.Had to live out of a case. Continental breakfast was very poor didnt realise you had to pay for a full english until we got there .Breakfast room was cold & uninviting..No hairdryer .The staff were friendly but don't think we will stay again needs alot of improvement.
Greeted by a cheerful and friendly member of staff. Booked in and showed to our room, called the Collie room. A lovely picture of a collie dog on the wall and two collie dog mugs in the room. Cosy room with comfy bed. The only minor drawback was that there was no bedside lights which was slightly awkward for reading
Overall, the stay was very good and was perfect for our trip to the Lake District. The location is perfect for navigating the Lakes as easy access to the M6. To the top of the lakes, it took us 1 hour by car. The continental breakfast served was plenty to start each day with. You can have cooked for ÂŁ12 extra but we felt the continental option was more than enough.
The room was spacious and up to date. We stayed in the Herdsman. Only downside was the walls are very thin, meaning you can hear quite a lot next door conversation but that is to be expected in a pub with partition walls.
The pub itself is traditional and well kept together. Food served was standard pub food. Free parking is always a massive bonus.