Avis vérifié
6/10 Satisfaisant
Akeem K
6 août 2022
Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service
Nice views, needs maintenance, staff training
The views from the various pools, the design of the rooms and the aesthetic of the restaurant are very nice. The grape vines and bougainvillea trees definitely have that "Mediterranean" vibe. The bed is big with a nice red backlight to "set the mood". There is a great view of Kalkan with a veranda.
The staff needs hospitality training. Aydin is not exactly the most inviting person. He pretty much asked for passport and payment, showed us the room with apathy. There are dogs (many not friendly) running around the property.
The management is always hanging out in the communal lounge, and don't always greet you. It's weird. You feel like an uninvited guest in their house. It's not a "hotel". It's like an Airbnb with the host living next door, but not really in a helpful or reassuring way. No goodbye as we walk out of the hotel restaurant, but Aydin definitely asked for a review. And I'm giving one.
For the first night we were there, the pool circulation was off. It wasn't until other guest arrived on our 2nd night that the pool circulate water.
The first morning, we woke up to no electricity or water and if we didn't inquire I think it would have been business as usual.
The 2nd and 3rd mornings, Aydin was trying to pressure us into "sharing an omelette". We just played the game the 1st time, but insisted on receiving our own individual omelette on the 3rd morning. It's little things like that lowers the rating of Su Butik.
Akeem K
Séjour de 3 nuits en août 2022
