I booked this hotel because of its high rating, which it absolutely does not deserve. The moment you walk in, youâre hit with a strong, unpleasant sewage smell that makes you want to turn around and leave immediately.
Once inside the room, things get even worse. The rooms are worn out and outdated, with no modern improvements at all. The water has a terrible odor, and the entire room carries that same sewage smell. The carpet is dirty, and there is visible mold in the bathroom under the faucets. The constant sewage smell was unbearable and even kept me awake at night.
Adding to the frustration, there is an unpleasant hidden fee for parking - almost $11, which feels unreasonable considering the overall condition of the hotel. And for the price they charge for breakfast, it should definitely be included. Itâs not impressive enough to justify the extra cost. I used to associate the name âSheratonâ with something premium, but this stay was the complete opposite. Maybe itâs just this Jacksonville location, but it was truly disappointing.
I would not recommend staying here.
