Nous occupions un appartement de 2 chambres. Logement spacieux et proche des restaurants et du centre d'Inverness. Parking gratuit pour les clients. Par contre logement sale et Wifi coupant sans arrĂȘt. Ne prevoyez pas d'y preparer vos repas car les ustensiles sont hors d'Ăąge.
Check in great. Staff helpful. Parked in lot behind. Stayed in a two bedroom. Needs upgrading but space large enough for 5. Overall okay for cost but may look elsewhere. Not sure of the smaller rooms however. Whiskey bar looked nice.
So they have a hard checkout time of 11 am. If you get late , they will charge you 20 pounds for each hour delay, which is completely fine but they will not tell you about this policy until you are late for checkout. A person will come at your door at 11:15 am and tell you that you will be charged 20 pounds an hour. If you have such strict rules for checkout atleast give a heads up when customers check in
Beautiful facilities and great restaurants with friendly staff. Our room was in desperate need of a remodel. The ceiling leaked into the living room area (which was more concerning since we were ground level with rooms above us) and carpet and lighting certainly needed updated. Overall, it was an okay location.
This property was not at all as it appears on the outside. It looks cute and fun and nice, but once we got our apartment, it was completely different. Everything is wrong. Our ceiling had a leak that we made them aware of. They said maintenance had already left so itâll until tomorrow. No one ever came. We had mugs and pots in the ground to collect the drops of water. Too much to type here. But I would NEVER recommend this property to anyone!
Not easy to access the place to check in We arrived at 2.30pm hoping our 3 rooms would be ready. Told they might be soon and to come back in an hour. After returning, told the check in was 4pm and the rooms were still being cleaned. Returning at 4pm they were still not available. Did not get into them until just after 5pm. Not a great start for a one night stay.
Reception said they would pass my concerns to manager. Next morning I asked if she had talked to manager and told no. He was in a staff meeting and was unavailable but she could give me his number to call later. I eventually asked where the meeting was, as I was not leaving before speaking to him. I had to go and get him as the receptionist wouldn't. We discussed the wait time checking in as check out was 11am and we didn;t get in until after 5pm. 6 hours to clean rooms ?? I told him I had taken pictures of the cobwebs all over the bedroom ceiling which definitely did not mean they were cleaned. He gave us a 30% discount on each room but the way the whole thing was handled by reception was totally unacceptable. Kudos for the discount but would not recommend this place at all. Reception were so rude and couldn't care less.
We loved the apartment- spacious, clean, beautiful kitchen. We arrived later so we were not able to eat at the restaurant. A flight of stairs to get into the apartment- no lift. Great big bathtub, large comfortable beds. We wished we could have stayed longer.
We loved staying at here. The distillery and bar made for easy hanging out before bed. The staff was super friendly and helpful. Very clean and comfortable.