6/10 Satisfaisant
Brittany
Voyage en famille
6 avr. 2025
Les points forts : Personnel et service
Les points faibles : Services et équipements
Upon checking in customer service was amazing. They always greeted with a smile and very respectful.
Upon going into the the room it was clean for the most part. How ever we did find old brittle dried chicken chunks in the window. The sink was stopped up to where it wouldnt drain it was clogged. The staff did come and try to fix it.
Moving on to later in the night I took a
Shower and noticed the hot water wasnât very hot was more like luke warm. The pressure was okay. You could tell they had redone the bathroom. As we lay down for bed the mattresses wasnât very comfortable . They was sunk in they was springy and hard . We stayed for 2 nights and our whole bodies is sore. From back to legs. It was very noisy Thursday and Friday. . People next to our room was fighting and yelling all hours of the night plus slamming doors . We told staff in the morning before we left for the day they had aploogized multiple times and stated they couldnât get the people to listen to them.
One of my main issues was not only the noise but you could tell they had removed the little fridges and microwaves so you had to walk to the lobby each time you wanted to heat something up to heat . We had to be careful with left overs form the restraunts we visited due to no fridge.
I also didnât like the fact they removed the extra lock on the side of the wall to lock the door.
I feel like if youâre not going to do breakfast you should have the fridges and microwaves in room .
Brittany
Séjour de 3 nuits en avril 2025