Unfortunately, this was not a great experience. The room was in rough shapeâscratches all over the walls and furniture, and the door was broken. Despite asking for the room to be cleaned, housekeeping never serviced it during our stay.
Any time we asked the staff for help or information, it felt like we were inconveniencing them. They were noticeably frustrated and unhelpful. When we called to report issues with the room, only a few were noted, and it was clear they didnât really care.
To make matters worse, we were charged a random $150 fee that no one at the front desk could explain. We were told only a GM could speak to us about it. When we asked for a receipt or emailed confirmation of the charge, they couldnât provide that either.
Very frustrating overallâI wouldnât recommend staying here.
