Water pressure was extremely low making showering difficult and flushing the toilet a repeat effort.
we booked two nights and we were not on the maid service. We had to go down to lobby to get fresh towels and wash cloths .
service could be improved.
Front desk staff very helpful. They gave us a loaned shower chair because we forgot ours.
Parking was very easy with plenty of handicapped spots.
Room was clean and smelled nice.
The a/c was a little temperamental, but that is hotel life.
Areas for improvement:
The television options were absolutely awful.
The pillows - flimsy
The bed coverings -thin & scratchy.
I would stay again, but bring pillows and my own blanket.
I was impressed about the cost of a small water bottle in your store. Three dollars for a 30 cents item in the supermarket. I was also impressed for paying 12 dollars for parking after paying 120 dollars for a mediocre room. Possibly either your area is unsafe or you are taking advantage of seriously ill patients.
This Hampton Inn is located in the medical district and by the NRG center. The hotel definitely needs some updating. The rooms were dated.The elevators were dirty, our sheets had stains. I don't sleep on hotel sheets anyway, but still disgusting. The breakfast area was cleaned and the attendant was nice!