My family and I spent 4 nights in Saigoneer Hotel (deluxe family room). We knew in advance that the hotel is going to be fairly simple, so we weren’t too disappointed upon arrival. We still would give four stars to the hotel, but there were so many things which could be improved there without spending lots of money, e.g. a loose toilette sit, no hooks in the bathroom to hang clothes/towels while taking a shower (the bathroom was a constant mess, it was always wet, even after cleaning).
We were a family of 4, but the cleaner was regularly leaving 3 towels (later 4 big towels, but for some reason always 3 face towels).
There was a complimentary tea and coffee but only one mug for hot drinks. The other 2 were glasses for cold drinks. We were receiving 3 small bottles of water instead of 4. Breakfast was also quite simple and it took the staff approx. 20 minutes to serve it. Considering the location, it would be easy enough to eat out and not to be charged for breakfast.
There seemed to be no manager in the hotel and that is the problem. The cleaner seemed to be in charge.
Just to write also something positive, the man at reception was very friendly and helpful.
