The room was nice spacious but could use an update. And they made a fuss about me not wanting to eat in the special 'dog-area' because it felt like being put away... and too hot. i wanted outside but there they didn't serve... finally it was okay but i had to stand my ground and that was not so nice after a very long day's walk... beautiful sitting area outside though!
Lovely hotel in a great location, the staff were all friendly and welcoming. The restaurant was good with a wide varied menu and the buffet breakfast was excellent.
The first room we checked into was next to an internal door which kept being slammed by noisy guests.
We were moved to another room by a lovely and helpful member of staff without any hesitation. The second room was an upgrade from the first one and was in a much quieter part of the hotel so we are very appreciative of that.
The staff were lovely, friendly and accommodating.the location is perfect next to the river and the outdoor space was great (was a lively still and sunny day).
Breakfast was plentiful, hot and delicious.
Room at back very quiet, hotel needs a bit of an upgrade. Busy with multi national walkers. Food was better than expected, and breakfast ok. No pool or spa available
Worst hotel Iâve stayed at in years!! Dirty room with outdated plugs. Staying during a heat wave but the radiator was broken on, so the room was completely un-livable. Staff was rude. Location not actually that great since there is no Hadrianâs wall anywhere near the hotel. Completely outdated property.
Sehr schön gelegenes Hotel mit sehr freundlichem, hilfsbereitem Personal. Unser Zimmer war sehr gross und super ausgestattet mit neu renoviertem Bad in gutem Zustand. Die Betten waren sehr bequem.
Das Hotel hat einen tollen Garten mit vielen Sitzgelegenheiten und einer schönen Aussicht auf die BrĂŒcke und den Fluss.
Das Restaurant hat eine gute Auswahl an Speisen und wir haben sehr lecker gegessen. Das FrĂŒhstĂŒcksbuffet war sehr reichhaltig. Wir waren sehr zufrieden.
This is lovely hotel on a beautiful location. The staff are friendly and welcoming, the food is good and reasonably priced. We were in a lovely large room with a die for view of the river and hills
My wife and I stayed for one night whilst walking the wall, for which this is in an ideal location. All staff were extremely friendly and helpful with Lettie in particular standing out by helping with specific dietary requirements. The hotel is situated in a lovely spot by the bridge over the River North Tyne. We had a tasty and good sized breakfast the following morning to set us underway for the day's hike. The photo was the view from our room.
Good location to explore Hadrians wall.
Staff friendly. We were upgraded to a superior double room so had nice lake view.
Food good and was reasonably priced and do were the bar drinks.
Good 3 star hotel.
Lovely location by the river. In general the staff were friendly, apart from the head barman. The hotel itself in need of an upgrade and the bedrooms & dining room far too not.