When my wife and I entered the suite, we noticed that what we saw online was a huge face lift compared to what we saw. Cracks on the ceiling, they left a crusty towel on the bathroom door. Under the sink, there was a stuffed towel to prevent something from leaking. The shower water pressure was nice but it’s small. I had to get in the shower sideways. There was a trick to flush the toilet; hold down the plunger for an extra second so that it actually flushes.
The shampoo and conditioner bottle left on the sink weren’t full. That grossed me out because to me that means someone else has used this before me.
The hot tub was slightly dirty, so I ended up disinfecting it. If you get the carpet wet, the carpet will smell like feet. I thought it was my shoes but after airing them outside, left the room to air out for an hour, but as soon as we get out of the hot tub, the carpet began to smell like feet again. Seriously don’t get the carpet wet, it’s stinky.
The tile around the tub was cracked. The floor was uneven around it, so be careful stepping out. The 2 cuck chairs had questionable stains.
The bath towels they gave us were stained. One had a hole in it.
The positive things: walkable area, the front desk guy is really nice, the king bed was super firm and comfortable, there’s a hot tub next to your bed.
Personally, next time, I’ll spend a bit extra money to stay at a place that meets my standards.