This place is nothing like the photos advertised. The room was filthy, smelled awful, and the beds were dirty and had bugs on them. When I arrived, they demanded my passport and refused to return it unless I paid Q200. The walls were stained with what appeared to be bodily fluids, and the bathroom smelled so bad I couldnât even shower there.
I immediately showed them the pictures I took of the bed and walls, but they still refused to give me a refund. I had no choice but to leave. Thankfully I found a great hotel around the corner called (Good Hotel) that save my day, and the experience was a totally 180* from what I experienced with Hostal Urban. This was an extremely unpleasant and unsafe experience, and I would strongly warn others to avoid staying here.
It is a decent stay, nothing special. I was the only tennet that night so i switched toba more comfortable room. I wish i moved to the hostel before to interact with mote guests and for a better price. The only benefit is location for this place, but the fee is a little to high for the quality of the place.
The rooms were very clean and functional. As has been mentioned before, the beds are old and springy. You definitely get great value for the price. The staff is very helpful and understanding. The rooftop balcony has a good view of zone 4. One bonus of location is the nearby mall and supermarket.
Good location, decent room for the price, nice quiet coffee shop in the same property.
They ask you to leave a deposit or your ID.
Not a bad place to stay place to stay for a couple of nights for the price.