While I was getting out of my car she said weâre booked, I stated we have reservations. So, I followed her inside. She took my information. Meanwhile, her grandson came in stood behind the counter talking about getting in the pool. (Coughing)
So, I got my key went to the room. Sheets had stains on them. Had to walk back down the stairs because the elevator was out of order.While I was waiting in line. She was at the desk talking about another customer to a customer. Saying they donât have to stay here and what she is not going to do. I requested some clean sheets. Jennifer volunteered to get the sheets and she made the beds up for us. Thank you Jennifer.
We cancel our 2nd night and went to a different hotel.
This property is in dire need of upgrades! This is the worst Country Inn property that I have ever stayed at. The staff wasn't completely poor in service but they wasn't exactly good either. The hallways was hot like the outside and parking is not made for today's trucks.
Kids kept being hit with pool noodles and couldnt enjoy the pool, area smelled strong of weed. The 3 ladys that i was able to meet that worked front deck was kind and loving towards my family. But even the room it self was nasty my kids couldnt sleep on the pull out sofa due to it being dirty and stick. The table was stick with black stuff and list goes on. Will not stay again due to the issues but hope it gets better!