4/10 Médiocre
Melissa
24 févr. 2025
Not so great experience
Upon arrival, the front desk representative informed me that we were on the third floor and the elevator was not working and ask if that was okay? What am I supposed to say to that? No it's not okay that the elevator is not working? No it's not okay that I'm on the third floor... I asked her to put us on a lower floor because my knee was bothering me and I needed to take it easy because I was staying there for a 20 mile hike the following morning. She couldn't put us in another room so I had to climb the stairs with all of our luggage.. I was also told that the hot tub was working and after the 20 mile hike I was looking forward to soaking in it, but it was ice cold. The elevators also were out the entire time we were there. So several negatives... Third floor room with no working elevators, and the they actually put us right next to the stairs so all we heard all morning long was slamming of the door next to our room. The neighbors in room 303 were yelling and fighting, had kids that were slamming and banging at all hours of the night. And no working hot tub. I also didn't mention the shower, there were hairs in it that did not belong to us. It was just not the most pleasant stay.
Melissa
Séjour de 2 nuits en février 2025