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Gatlinburg View Lodge

Hébergement 2.5 étoiles

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Galerie photos de l’hĂ©bergement Gatlinburg View Lodge

Coin salon dans le hall
Terrasse/Patio
Chambre Classique, 1 trĂšs grand lit, non-fumeurs | Bureau, espace de travail pour ordinateur portable, Wi-Fi gratuit
Restauration
Coin salon dans le hall

Avis voyageurs

8,2 sur 10
TrĂšs bien

Équipements populaires

  • Parking inclus
  • Wi-Fi gratuit
  • Climatisation
  • Services d’affaires

DĂ©couvrir la zone

Afficher la carte
602 East Pkwy, Gatlinburg, TN, 37738
  • Place, Parc Ă  thĂšme Anakeesta
    â€Ș18 min Ă  pied‬
  • Place, Aquarium Ripley’s Aquarium of the Smokies
    â€Ș19 min Ă  pied‬
  • Place, Gatlinburg SkyPark
    â€Ș3 min en voiture‬
  • Airport, Knoxville, Tennessee (TYS-McGhee Tyson)
    â€Ș69 min en voiture‬

Options de chambre

Afficher toutes les photos pour ce type de chambre : Chambre Classique, 1 trÚs grand lit, non-fumeurs

Chambre Classique, 1 trĂšs grand lit, non-fumeurs | Bureau, espace de travail pour ordinateur portable, Wi-Fi gratuit

Chambre Classique, 1 trĂšs grand lit, non-fumeurs

8,2 sur 10
TrĂšs bien
(55 avis)
  • 33 mÂČ
  • 1 chambre
  • 2 personnes
  • 1 trĂšs grand lit

Afficher toutes les photos pour ce type de chambre : Chambre Quadruple Standard

Chambre Quadruple Standard | Bureau, espace de travail pour ordinateur portable, Wi-Fi gratuit

Chambre Quadruple Standard

7,2 sur 10
Bien
(41 avis)
  • 33 mÂČ
  • 1 chambre
  • 4 personnes
  • 1 trĂšs grand lit et 2 lits superposĂ©s (grands 1 place)

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À propos de cet hĂ©bergement

Gatlinburg View Lodge

Un rĂ©frigĂ©rateur dans l'espace commun, un centre d'affaires et un poste informatique sont Ă  votre disposition dans cet hĂŽtel non-fumeurs. Le Wi-Fi gratuit dans les parties communes et le parking sans voiturier gratuit sont aussi proposĂ©s. Une salle de jeux vidĂ©o, un service d'assistance pour les visites touristiques ou l'achat de billets et un jardin sont Ă©galement disponibles sur place. Les serviettes peuvent ĂȘtre changĂ©es sur demande.
Gatlinburg View Lodge possÚde 28 chambres accessibles par des couloirs extérieurs. Toutes sont dotées de la climatisation, une cafetiÚre ou une bouilloire et un sÚche-cheveux. Les chambres donnent sur un balcon. Les chambres disposent d'un coin salle à manger séparé et comprennent des bureaux. Un grand réfrigérateur/congélateur et un micro-ondes sont fournis. Les salles de bain comprennent une baignoire ou une douche et des articles de toilette gratuits.

Cet hÎtel de Gatlinburg offre l'accÚs gratuit à Internet par Wi-Fi. Une télévision à écran plat 40 pouces donne accÚs aux chaßnes par satellite.

Nos clients nous ont dit qu'ils avaient adoré Gatlinburg View Lodge et son emplacement. Lors de votre séjour, vous ne serez qu'à quelques minutes de marche de Parc à thÚme Anakeesta. Parmi les prestations de cet hébergement, on compte l'accÚs Wi-Fi à Internet gratuit, un parking gratuit, sans oublier un centre d'affaires.
  • Wi-Fi gratuit
  • Parking sans service de voiturier gratuit
  • Parmi les prestations offertes, on trouve des casiers, un centre d'affaires et un poste informatique
  • l'emplacement et le bon rapport qualitĂ©-prix font partie des petits plus que les clients apprĂ©cient
  • À seulement 3 minutes en voiture de Parc Ă  thĂšme Anakeesta et Ă  quelques minutes seulement de Aquarium Ripley’s Aquarium of the Smokies
Un poste informatique se trouve sur place et le Wi-Fi est disponible gratuitement dans les espaces communs. L'hébergement abrite un centre d'affaires. TrÚs pratique pour les voyages d'affaires, Gatlinburg View Lodge offre également une terrasse, une salle de jeux vidéo et un personnel polyglotte. Un parking en libre-service est disponible gratuitement.

Cet hĂŽtel de Gatlinburg est non-fumeurs.

Services et Ă©quipements

Internet

  • Disponible dans toutes les chambres : Wi-Fi gratuit
  • Disponible dans certaines parties communes : Wi-Fi gratuit

Parking et transports

  • Parking sans voiturier disponible gratuitement sur place
  • Parking sur place limitĂ©, sans voiturier
  • DisponibilitĂ© d’un parking accessible aux personnes Ă  mobilitĂ© rĂ©duite
  • Places hors rue comprises dans les options de stationnement sur place

Activités

  • Salle d’arcade/de jeux vidĂ©o
  • TĂ©lĂ©vision dans les parties communes

Pour les familles

  • Grand rĂ©frigĂ©rateur/congĂ©lateur dans la chambre
  • Micro-ondes dans la chambre
  • Salle Ă  manger sĂ©parĂ©e dans la chambre
  • Salle d’arcade/de jeux vidĂ©o

Commodités

  • Casiers
  • Consigne Ă  bagages
  • Guides touristiques
  • RĂ©ception Ă  horaires limitĂ©s
  • RĂ©frigĂ©rateur partagĂ©

Services aux voyageurs

  • Changement des serviettes sur demande
  • Personnel polyglotte
  • Service d’assistance pour les visites touristiques

Services professionnels

  • Centre d’affaires
  • Poste informatique

Extérieur

  • Aire de loisirs en plein air
  • Aire de pique-nique
  • Au cƓur des montagnes
  • Brasero
  • Jardin
  • Mobilier d’extĂ©rieur
  • Terrasse

Accessibilité

  • Si vous avez une demande spĂ©ciale concernant l’accessibilitĂ©, veuillez contacter l’hĂ©bergement aux coordonnĂ©es figurant sur votre confirmation de rĂ©servation.
  • Accessible aux personnes Ă  mobilitĂ© rĂ©duite (restrictions Ă©ventuelles)
  • Alarmes visuelles dans les couloirs
  • Centre d’affaires accessible aux personnes Ă  mobilitĂ© rĂ©duite
  • Chemin d’accĂšs Ă  l’entrĂ©e bien Ă©clairĂ©
  • Chemin d’accĂšs Ă  l’entrĂ©e sans escaliers
  • Cheminement accessible en fauteuil roulant
  • Étages supĂ©rieurs accessibles uniquement par des escaliers
  • Parking accessible aux personnes Ă  mobilitĂ© rĂ©duite
  • Rampes dans les couloirs
  • Rampes dans les escaliers
  • Salon accessible aux personnes Ă  mobilitĂ© rĂ©duite
  • Service de voiturier pour vĂ©hicules Ă©quipĂ©s d’un fauteuil roulant
  • Toilettes publiques accessibles aux personnes Ă  mobilitĂ© rĂ©duite

Plus

  • HĂ©bergement non-fumeurs
  • Salle de sĂ©jour commune

Équipements de la chambre

Chambre

  • Draps fournis

Salle de bain

  • Articles de toilette gratuits
  • Baignoire ou douche
  • Papier toilette
  • Salle de bain privĂ©e
  • Savon
  • SĂšche-cheveux
  • Serviettes fournies
  • Shampoing

Divertissements

  • TĂ©lĂ©vision Ă  Ă©cran plat de 40 pouces avec chaĂźnes par satellite

Nourriture et boissons

  • CafetiĂšre ou bouilloire
  • Grand rĂ©frigĂ©rateur/congĂ©lateur
  • Micro-ondes
  • Salle Ă  manger sĂ©parĂ©e

Plus de services et Ă©quipements

  • AccĂšs par couloirs extĂ©rieurs
  • Air conditionnĂ©
  • Bureau
  • Chauffage
  • Espace de travail adaptĂ© aux ordinateurs portables
  • Produits de nettoyage Ă©cologiques

Conditions

Arrivée

Heure de début de l'enregistrement : 16 h 00 ; heure de fin de l'enregistrement : 22 h 00.
Âge minimum pour l'enregistrement : 18 ans

DĂ©part

Départ avant 10 h 00

Informations concernant l’arrivĂ©e

La réception est ouverte tous les jours de 08 h 00 à 22 h 00
Si vous prĂ©voyez d’arriver en dehors des horaires normaux d’arrivĂ©e, vous recevrez un e-mail contenant les instructions d’enregistrement et le code d'accĂšs dans un dĂ©lai de 24 heures prĂ©cĂ©dant votre arrivĂ©e. Les horaires de la rĂ©ception sont limitĂ©s.
Veuillez contacter l'hébergement au moins 24 heures avant votre arrivée à l'aide des coordonnées indiquées sur la confirmation de réservation, afin de prendre les dispositions nécessaires à votre enregistrement.
Les informations fournies par l’hĂ©bergement peuvent ĂȘtre traduites Ă  l’aide d’outils de traduction automatique
Les animaux de compagnie ne sont pas autorisés. Si vous voyagez avec un animal d'assistance, veuillez en avertir l'établissement à l'avance.

Modes d’accùs

Code d'accÚs et réception à horaires limités

Animaux domestiques

  • Les animaux ne sont pas admis.

Enfants et lits supplémentaires

  • Les enfants sont admis.
  • Aucun lit d'appoint/supplĂ©mentaire n'est disponible.
  • Aucun lit bĂ©bĂ© n'est disponible.

Moyens de paiement

Informations importantes

Frais

Les clients devront payer les frais suivants à l'hébergement :

  • Frais de nettoyage : 19.99 USD par hĂ©bergement et par sĂ©jour
  • Un dĂ©pĂŽt de garantie de 250.00 USD sera collectĂ© avant l’enregistrement.

Nous affichons tous les frais que l'hébergement nous a fournis.

À savoir absolument

Cet hĂ©bergement est gĂ©rĂ© par un hĂŽte professionnel et fourni dans le cadre d’une activitĂ© commerciale, industrielle ou libĂ©rale, au sens de l’article 155 du Code gĂ©nĂ©ral des impĂŽts
Des frais pour toute personne supplĂ©mentaire peuvent ĂȘtre facturĂ©s et dĂ©pendent de la politique de l'hĂ©bergement
Une piĂšce d'identitĂ© officielle avec photo et un dĂ©pĂŽt de garantie en espĂšces, par carte de crĂ©dit ou par carte de dĂ©bit, peuvent ĂȘtre demandĂ©s Ă  l'arrivĂ©e pour couvrir tous frais imprĂ©vus
Les demandes spĂ©ciales, qui ne peuvent pas ĂȘtre garanties, sont soumises Ă  disponibilitĂ© Ă  l'arrivĂ©e et peuvent entraĂźner des frais supplĂ©mentaires
Cet hébergement accepte les cartes de crédit, les cartes de débit, et les espÚces
Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
Veuillez noter que les normes culturelles et les rÚgles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les rÚgles mentionnées sont fournies par l'hébergement
La réception de cet hébergement est ouverte tous les jours de 08 h 00 à 22 h 00.
Pour organiser votre enregistrement, veuillez contacter l'hĂ©bergement au moins 24 heures avant l'heure prĂ©vue de votre arrivĂ©e aux coordonnĂ©es figurant dans la confirmation de rĂ©servation. Si vous prĂ©voyez d’arriver en dehors des horaires normaux d’arrivĂ©e, vous recevrez un e-mail contenant les instructions d’enregistrement et le code d'accĂšs. Le personnel de la rĂ©ception vous accueillera sur place.

Hébergement aussi connu sous le nom de :

Work Travel Lodge
Gatlinburg View Lodge Hotel
Gatlinburg View Lodge Gatlinburg
Gatlinburg View Lodge Hotel Gatlinburg

Avis sur l’hĂ©bergement Gatlinburg View Lodge

Avis

8,2

TrĂšs bien

Note des voyageurs de 10 (Excellent), d’aprùs 465 avis sur 840.
Note des voyageurs de 8 (Bien), d’aprùs 173 avis sur 840.
Note des voyageurs de 6 (Satisfaisant), d’aprùs 68 avis sur 840.
Note des voyageurs de 4 (MĂ©diocre), d’aprĂšs 54 avis sur 840.
Note des voyageurs de 2 (Horrible), d’aprùs 80 avis sur 840.

8,6/10

Propreté

8,2/10

Personnel et service

7,6/10

Services et Ă©quipements

8,0/10

Infrastructures et conditions de l’hĂ©bergement

Avis

10/10 Excellent

Thierry

Voyage en famille
Les points forts : PropretĂ©, personnel et service, infrastructures et conditions de l’hĂ©bergement et confort de la chambre

Nice place!!

Underrated. This place is cozy and super clean. Went there for a weekend. Was able to easily extend our stay at the last minute!! George is great! Courteous and has great recommendations. Highly recommend it.
Séjour de 1 nuit en septembre 2020

2/10 Horrible

Brandee

Les points faibles : PropretĂ©, personnel et service, infrastructures et conditions de l’hĂ©bergement
I never got to checkin. There was no office to checkin at even though email said it was at the top of the hill. I sent messages asking how to checkin and never got a response. I ended up having to find a room at another hotel. Signs that were posted pointing toward community center at the lodge said closed due to vandalism. 0/10 would not recommend this property to anyone.
Séjour de 2 nuits en juillet 2024

6/10 Satisfaisant

Thomas, Surfside

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Services et équipements
The Gatlinburg View Lodge has converted to weekly rentals. It is no longer a hotel. Chris and Audi, the caretakers, were very helpful and accommodated us, but they had to scramble to find us a room. The prior manager neglected to remove the Lodge from Expedia.
Séjour de 2 nuits en mai 2024

4/10 MĂ©diocre

Garrett

Voyage en couple
Les points faibles : PropretĂ©, personnel et service, Ă©quipements et infrastructures et conditions de l’hĂ©bergement
I read the previous reviews with people having difficulties getting into their rooms because this place has no front desk. I prepared myself, made sure i found the message that had my door code and check-in instructions. We pulled in around 9PM to find a sketchy couple fighting in the parking lot as we were unpacking our luggage. (I understand the motel has no control over this and not their fauly in any way, just gives you an idea of what kind of place this is) Two police cars show up asking about a woman screaming for help. We get to our room, enter the door code and nothing. Check and try several times and nothing. Cell service is limited so we had trouble getting a hold of someone. Once we did, told the guy on the other end what was going on, our room number and the door code we were given. He wants our expedia confirmation number. I explain i dont have it and cant get it, im on the phone (barely) and not enough service to load web pages. Asks for it again as hes getting some attitude about it, then says he will call back and hangs up. We're standing outside on the walkway, in the dark and cold waiting for a phone call. Nothing happens. About 5 mins later a woman walks by (talking on a phone) and says "are you having trouble getting into your room"? Just try XXXX number. We did and the door opens. Weird we thought but then noticed the code was just our room number with a "0" added to it. I'm guessing all rooms have the same setup. Room was dirty, shower clogged

2/10 Horrible

todd

Séjour de 1 nuit en avril 2024

2/10 Horrible

Kristi

Voyage en famille
Les points faibles : PropretĂ©, personnel et service, Ă©quipements et infrastructures et conditions de l’hĂ©bergement
I will never recommend this place. My family and I were planning the stay there for 7 days. After the first night we called Expedia telling them everything that went wrong. Expedia then called the hotel and the lady said everything I said was false. The only person that helped us out was the maintenance man. Him and his wife were the nicest sweetest people. They helped us out with whatever we needed. If it wasn’t for them that place would go down hill. I’m so glad Expedia was able to find us a a new hotel.
Séjour de 6 nuits en mars 2024

8/10 Bien

Cristian

Voyage en couple
Les points forts : PropretĂ©, personnel et service, Ă©quipements et infrastructures et conditions de l’hĂ©bergement
Looks rough from outside, but clean and safe inside. Kitchen and common areas were messy and unkept, but our room was great. Clean, everything worked and looked good, no smell or anything weird. My gf and I were happy. Good access to trolly also!
Séjour de 2 nuits en mars 2024

2/10 Horrible

Juan

Voyage en famille
Les points faibles : PropretĂ©, personnel et service, infrastructures et conditions de l’hĂ©bergement et confort de la chambre
Séjour de 2 nuits en mars 2024

6/10 Satisfaisant

Carrie

Les points forts : Propreté et équipements
Les points faibles : Personnel et service
This is a very basic no frills place to stay. The bed was comfortable and the sheets were soft. The hotel is noisy and one night I called the police on a loud fight outside. The text gave me check in directions for a late arrival and said if I needed anything to let them know. I let them know I’d like an additional blanket, soap bar, and towel and never heard anything. I called and text and heard nothing. Was nice to have refrigerator and microwave in the room. Shower was good (but not a lot of pressure) except very low and the mirror is also very low—i could only see up to my neck without ducking down. There is never anyone in property or a front desk that I could find. It was an odd experience but okay for a cheaper place to stay.

6/10 Satisfaisant

Jackie

Voyage en famille
Les points forts : Propreté
Les points faibles : Personnel et service et équipements
This was a contactless property. When we entered the room the bed was wet on the surface, there were no cups, 5 tissues. There was a coffee maker but no coffee or coffee supplies. We let them know via text per their instructions and asked for these supplies but there was no response or replacement. The electrical outlets on the lights above the bed would not keep the prongs secularly on place.The property was clean, the bed and pillows were quite comfortable. We will not sat here again nor refer to anyone based on the missing items and no replacement even though we asked.
Séjour de 2 nuits en mars 2024

10/10 Excellent

Kristine

Voyage en famille
Les points forts : PropretĂ©, personnel et service, infrastructures et conditions de l’hĂ©bergement et confort de la chambre

Just what we needed

I booked this room without reading the reviews, but based on the 8.2 out of 10 rating. On our way down, I DID read the reviews and was worried about what I got us into. Our stay had ZERO issues. Contactless check in was great, given the fact that we arrived later than we expected. The room was clean and comfortable. We had plenty of HOT water. My kids enjoyed the bunkbeds. It wasn't anything fancy, we just needed somewhere to sleep, shower, and rest in between doing things during the day and the evening. It was perfect.
Séjour de 3 nuits en mars 2024

2/10 Horrible

Lila

Voyage en famille avec de jeunes enfants
When I arrived and the hotel, I went looking for the front desk. All the signs on the way directed which direction things were except the front desk. I walked the entire hotel in the dark and rain. I went walking down the big hill we had to go up to the hotel and start walking up the road toward a house I thought might be the check in building. However, it was someone’s house. I started walking back to the hotel and saw a girl and boy walking a dog, so I stopped them and asked if they knew where the front desk was so I could get my room number and key. Turns out the girl was the manager of the hotel and lives there and she said there was no front desk, it was turned into a contactless hotel. Where the front desk was suppose to be was boarded up with a for rent sign that said long term rentals and weekly rentals available. I told her I had a booking and I needed to know my room number and get my keycard or key. She said I should have gotten an email from Expedia with the information on it. I told her I never received it and that I had already called the number listed on the welcome email I received after booking 4 times and got no answer. After giving her all my information she called her supervisor and was able to verify my identity so I could get my room number and key code. All of this in the middle of the street, in the dark and rain. After I got the information, I was told there was a bear living there that could open car doors and walk down the balcony.
Séjour de 2 nuits en mars 2024

2/10 Horrible

Quincy

Voyage en famille
Les points faibles : PropretĂ©, personnel et service, Ă©quipements et infrastructures et conditions de l’hĂ©bergement
On November 23, 2023, at 2 am, we checked into a hotel that we had booked through Expedia on November 14, without seeing it beforehand. The hotel sent an automated text with a digital check-in code. Despite no desk personnel being available, we used the provided digital check-in code to enter the room. To our dismay, the room was in an unsatisfactory condition—unclean, unmade bed, bugs, dirty carpets, wall damage, 2 twin beds pushed together with egg crate as a mattress and regular box springs, etc. Promptly, we left the premises and attempted to contact the hotel via the provided phone numbers, but our calls went unanswered. With no front desk personnel in sight, we decided to check into another hotel. DO NOT STAY HERE!

2/10 Horrible

Juan

Voyage en couple
Les points faibles : PropretĂ©, personnel et service, Ă©quipements et infrastructures et conditions de l’hĂ©bergement
I recommend any one who is planning to stay at this property to read the reviews. I won't have time to write the negatives of it.
Séjour de 3 nuits en décembre 2023

2/10 Horrible

John

Voyage en famille
Les points faibles : PropretĂ©, personnel et service, infrastructures et conditions de l’hĂ©bergement et confort de la chambre

Poor really avoid - don't believe the + hype

I'll start by saying I don't know were folks who gave this place 3 or more stars ever stayed before. The unfortunate reality is the description and photos paint a bogus story of what this is. It's a 3rd rate elevated motel that makes Super 8 look like the Hilton. They should be tarred and feathered for charging more than $200 a night, as well as not providing refunds. The is no check-in desk/office or live person. It's all done through hotel.com app or texted. There is "No One" to physically talk to or see. You can send text messages or call the number provided and never get a response or call back. Community kitchen is not what you think....it's a small galley kitchen for communal cooking. Community Center is a room converted to be a business center, billiards room, place to play video games and go to the bathroom. Rooms are small, no coffee makers, small refrigerators and microwave. TV satellite service takes half a day to get to work. Wi-Fi service is intermittent and takes the system 10 minutes to either recognize the password or log you into it. It's true that there is no hot water. The bath tub had mold around it where it meets the tile. The rooms are dusty, with people's hair and just filthy out right. The beds are old college dorm beds. The springs make the classic loud sound everytime you get in, out or just move. There is real air flow so the room is stagnant. The toilet fills slowly and needs to be flushed twice. See my Google Review!
Séjour de 4 nuits en décembre 2023

4/10 MĂ©diocre

Cesar and Barbara

Voyage en famille
Les points forts : PropretĂ©, infrastructures et conditions de l’hĂ©bergement, confort de la chambre
Les points faibles : Personnel et service

Not so hidden gem with freezing water

We really wanted to enjoy this property. We were surprised at how new the furnishings were. The bed was very clean. The sheets were very soft, you have a full size refrigerator, microwave, and a kitchen table with a Keurig. This hotel would be a gold mine if it had not been for the cold water. I really wanted to love this place, but unfortunately having to reach out to the owner and not getting a solution is the reasoning behind this review. We were told at 4pm to let the water run for 10 minutes and it would get hot. It did not. We left the hotel and picked up a few things in town. We come back that night to shower, and I couldn’t even stand the water temperature for 2 minutes. The water was coming out almost ice cold. We decided to again let the water run for 10 minutes, and nothing happened. We continually called the owner only for him to send us to voicemail. The runner for the hotel did come up with towels and explained that “others” were taking a shower and to wait. This is what the other person on her end of the phone told her to tell us. We were never followed up with.This was a 5 night stay, and we were never contacted back once. This would be the perfect hidden gem, but unfortunately this place lacks proper management and has no hot water. If you can bare a cold shower, this place would be suitable for you especially for the price in Gatlinburg this time of year. We were on the 2nd floor facing the woods on the very end of building closest to the outdoor seating.
Séjour de 5 nuits en décembre 2023

2/10 Horrible

Melissa

Les points faibles : PropretĂ©, personnel et service, infrastructures et conditions de l’hĂ©bergement et confort de la chambre

The worst stay ever

I have no idea where to even start. The room had black mold on the wall, bug infested, and absolutely no hot water. This was by far the worst hotel I ever stayed at in my lifetime. We spent the entire stay killing bugs that we had to google to find out what they were. We complained and all we got was the “maintenance” came and swept them up. We were given one towel for 2 people. The bathroom had mold as well and not a drop of hot water considering the temps outside. It smelled musty and the bed was 2 twin bunk beds pushed together. The bed had a hump in the middle which made it horrible to sleep on. This place should not be allowed to remain open because it is a health hazard for sure. I’m not sure if management has changed since the good reviews but it is definitely horrible now. The check in process was a nightmare. We had to call 7 times before we were given a room number and door code. Steer clear of this place.
Séjour de 2 nuits en décembre 2023

2/10 Horrible

Kelsey

Voyage en famille avec de jeunes enfants
Les points faibles : Personnel et service, Ă©quipements, infrastructures et conditions de l’hĂ©bergement
This particular property started off awful from the moment we got to the hotel. The “customer service” number you call RARELY will answer the phone. When he did manage to answer my calls the first time he told me I had no reservation then hung up on me. If it wasn’t for the awesome cleaning staff that hotel we would’ve never gotten in touch with a manager for ANYTHING! Our check in time was 4 and we weren’t able to get in our room until almost 5. The customer service for this hotel is a complete joke and is VERY VERY VERY RUDE. We will never stay here again nor will I ever recommend this hotel to anyone. Do yourself a favor and just don’t book here if you want to enjoy your stay. No hot water either fyi so if you like cold showers then good for you.
Séjour de 2 nuits en décembre 2023

2/10 Horrible

christianre

Voyage en famille
Les points faibles : PropretĂ©, personnel et service, infrastructures et conditions de l’hĂ©bergement et confort de la chambre

Two thumbs down

My son got bit with bedbugs The air conditioner had no remote The TV did not have a remote control The plumbing, the mixing valve for the shower tub did not have enough hot water Life, safety emergency, lights broken Smelled like mildew the room Very noisy Shower had mold
Séjour de 4 nuits en décembre 2023

2/10 Horrible

JESIKA

Voyage en famille
Les points faibles : PropretĂ©, personnel et service, Ă©quipements et infrastructures et conditions de l’hĂ©bergement
Don’t book or stay in this hotel. Is a scam!! Nobody is responsible for you there. We didn’t entry because they sent us a message that said is a contactless check in with a code to entry and was ok but when we arrived nobody was there!! Any other guess, workers or staff, we called and they just said is a contactless but when we booked this information wasn’t there and they said in the Expedia site that they will have front desk people until 10 pm but nobody show anywhere. Is very suspicious and dangerous because you don’t know who can entry on your room and nobody can help you because was anyone there!! Do no book this property! This people was to be out Expedia site, is a scammer, also I called Expedia and the first time they said yes is dangerous and we can help you find another hotel and refund my money but then they change their mind because someone told them someone is there but is not true. We took pictures off the property and we stay outside for more than 2 hours and nobody show. Terrible service and terrible hotel
Séjour de 3 nuits en décembre 2023

10/10 Excellent

Angela

Les points forts : PropretĂ©, personnel et service, infrastructures et conditions de l’hĂ©bergement
Séjour de 3 nuits en décembre 2023

4/10 MĂ©diocre

Brian

Voyage en famille
Les points forts : Propreté
Les points faibles : Personnel et service

No Hot Water

Séjour de 2 nuits en décembre 2023

6/10 Satisfaisant

Amy

Voyage en couple
Les points forts : Propreté et équipements
Les points faibles : Personnel et service
Overall we were happy with the cleanliness and appearance of property. However, taking a lukewarm shower with poor water pressure and then not having heat due to unsafe electrical conditions was less than ideal. Also, we were not informed until on site that it was a contactless facility; this, in my opinion, was no longer necessary as we are not currently in a pandemic situation.
Séjour de 2 nuits en novembre 2023

10/10 Excellent

Michael

Séjour de 2 nuits en novembre 2023

2/10 Horrible

Lazaro M

Les points faibles : Propreté et personnel et service
The outside property was decent and clean. Unfortunately we rented 2 rooms and one of the rooms was very dirty and had not been clean since the person that stayed prior to us.
Séjour de 1 nuit en novembre 2023