Cabane entiÚre·HÎte professionnel

Your own pool! Sauna | Theater, Top 1%

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Galerie photos de l’hĂ©bergement Your own pool! Sauna | Theater, Top 1%

Réfrigérateur, micro-ondes, four, plaque de cuisson
Extérieur
Piscine couverte, piscine chauffée
Intérieur
Enceinte de l’hĂ©bergement

Avis voyageurs

8,6 sur 10
Excellent

Cabane entiĂšre

2 chambres2 salles de bain4 personnes181 mÂČ

Équipements populaires

  • Piscine
  • Cuisine
  • Lave-linge
  • SĂšche-linge
  • Wi-Fi gratuit
  • Climatisation

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Gatlinburg, TN
  • Place, Mills Park
    â€Ș4 min en voiture‬
  • Place, Morning Mist Village
    â€Ș4 min en voiture‬
  • Place, Rocky Top Sports World
    â€Ș5 min en voiture‬
  • Airport, Knoxville, Tennessee (TYS-McGhee Tyson)
    â€Ș70 min en voiture‬

Options de chambre

Hébergements similaires

À propos de cet hĂ©bergement

Hébergement entier

Vous aurez la cabine entiĂšre pour vous et la partagerez uniquement avec les autres personnes de votre voyage.

Your own pool! Sauna | Theater, Top 1%

Escape to the mountains and enjoy modern luxury in your brand new cabin with private heated indoor pool and special Wellness Room with yoga mats and fountain. Designed and built with the intention to be different while providing a complete spa like getaway - you will feel like you are living in the trees with 360 degree views from the upper level. Relax in the great room and enjoy a one of a kind mid century modern copper fireplace. Let the spa vacation begin in your jetted spa tub next to your peninsula fireplace, enjoy a sauna or dip in your indoor pool.

Experience the outdoors on the covered balcony or by the outdoor firepit with edison lights and then end the evening in your private home theater room with 9 foot screen and projector.

Still haven't convinced your husband to visit? Just let him know there is a stand up arcade legends classic arcade game with golden tee including 5 courses. infamous USA vs. Russia bubble hockey.

* EV Charging station available at the cabin.
** There were a few early reviews noting construction across the street, the fireplaces not working, and lack of blinds. The construction has concluded, blinds are installed and both the indoor and outdoor fireplaces are working. (see latest reviews)

Bedroom and Sleeping Arrangements:
Upper Level - Main Suite: King Bed - Sleeps 2
Main Level - Bonus Bunk Room: Single Bunk - Sleeps 2

*** Occupancy is Limited to 4 Guests ***
*** No Pets ***
Indoor Pool / Spa with 2 Person Sauna Room
Wellness Room with yoga mats, lounge chair and waterfall
* EV Car Charging Station
Outdoor Living Area / Covered Deck with dining table and rockers
Gas fire pit with edison lights and outdoor couch
King Suite with Peninsula Fireplace
Vessel Jetted Tub with mountain and fireplace view
Modern Kitchen with marble tops and restored island
Luxury Leather Furniture
Infamous USA vs. Russia bubble hockey
Arcade Legends Arcade Game (Included Golden Tee)
Gas Grill
Free WIFI
3 HD TV's
2 Blu Ray Players
HD Cable TV
Washer / Dryer
Free Local and Long Distance
8 Minutes to Downtown Gatlinburg
10 Minutes to the National Park Main Entrance
15 Minutes to Dollywood
5 Minutes to Major Grocery Store and Pharmacy
2 Minutes to Arts and Crafts Community & Dining

Free WIFI, a washer / dryer, iron and ironing board, and paved parking are included for your convenience. All linens and towels are provided as well as a starter supply of paper towels, toilet paper, soaps and detergents.

This cabin is professionally managed by Elk Springs Resort Cabin Rentals in Gatlinburg, TN. We provide concierge service as well as dispatched maintenance and housekeeping should you need assistance during your stay. Feel free to check here for details -or- all our listings at Elk Springs Resort rentals.

Host requires the guest to sign a rental management agreement prior to allowing access to the unit. The agreement details our cancellation policy, terms and conditions. Must be 21 or older to reserve a cabin and person booking my be staying in the cabin.

We provide a starter supply of paper products, detergents and soaps and coffee filters. We do not supply shampoo, conditioner, body wash and there are not pantry items, spices, salt & pepper or coffee included - guests should bring these items.
Lors de votre sĂ©jour dans cette cabane, vous ne serez qu'Ă  quelques minutes de Aquarium Ripley’s Aquarium of the Smokies. Parmi les prestations de cet hĂ©bergement, on compte une piscine couverte, un parc aquatique et un service de conciergerie. L'accĂšs Wi-Fi Ă  Internet gratuit et une piscine privĂ©e sont disponibles dans cette cabane.
  • Cabane climatisĂ©e avec une piscine privĂ©e, une cuisine et une machine Ă  laver
  • Wi-Fi gratuit (vitesse : 50 Mbit/s ou plus)
  • Pour passer un bon moment, vous trouverez sur place un parc aquatique, mais Ă©galement une piscine couverte, l'idĂ©al pour se dĂ©lasser aprĂšs une longue journĂ©e de visites.
  • Parmi les services offerts, vous trouverez notamment un service de conciergerie
  • Sauna et activitĂ©s fun pour tous les Ăąges : passez un sĂ©jour divertissant grĂące au nombreux loisirs proposĂ©s sur place
  • À 14 minutes en voiture de Aquarium Ripley’s Aquarium of the Smokies et Ă  12 minutes de RiviĂšre Little Pigeon
Cette cabane vous offre des prestations placées sous le signe de la détente. Au programme de votre séjour, un parc aquatique, une piscine couverte et un sauna. TrÚs pratique pour les familles, cette cabane offre également une salle de jeux vidéo, un service de conciergerie et une laverie.

Cette cabane de Gatlinburg est non-fumeurs.


Services et équipements

Ski

  • À proximitĂ© des pistes de ski

Piscine/spa

  • Massage
  • Piscine chauffĂ©e
  • Piscine couverte
  • Piscine privĂ©e
  • Sauna

Internet

  • Disponible dans la cabane : Wi-Fi gratuit

Parking et transports

  • Parking sur place

Cuisine

  • Batterie de cuisine, vaisselle, ustensiles
  • CafetiĂšre ou bouilloire
  • Four
  • Four Ă  micro-ondes
  • Grille-pain
  • Îlot de cuisine
  • Lave-vaisselle
  • Machine Ă  glaçons
  • Plaque de cuisson
  • RĂ©frigĂ©rateur

Restauration

  • Service assurĂ© par un chef professionnel
  • Table Ă  manger

Chambres

  • 2 chambres
  • Draps fournis

Salle de bain

  • 2 salles de bain
  • Baignoire Ă  jets
  • Douche
  • Serviettes fournies

Espaces de vie

  • CheminĂ©e
  • Salle de sĂ©jour
  • Table Ă  manger

Divertissements

  • Jeux
  • Jeux vidĂ©o
  • Lecteur DVD
  • Livres
  • Smart TV avec chaĂźnes par cĂąble ou par satellite

Espaces extérieurs

  • Balcon

Buanderie

  • Blanchisserie
  • Machine Ă  laver

Confort

  • Chauffage
  • Climatisation

Animaux de compagnie

  • Animaux de compagnie non admis

Accessibilité

  • HĂ©bergement non-fumeurs

Services et équipements

  • Fer et planche Ă  repasser
  • Services de conciergerie
  • TĂ©lĂ©phone

Points forts de l’endroit

  • À la campagne
  • Au cƓur des montagnes
  • PrĂšs d’un centre de boutiques outlet
  • PrĂšs d’un hĂŽpital

Activités

  • Baby-foot
  • Parc aquatique
  • Piscine chauffĂ©e
  • Salle d’arcade/de jeux vidĂ©o
  • Casino Ă  proximitĂ©
  • Équitation Ă  proximitĂ©
  • Excursions Ă©cologiques Ă  proximitĂ©
  • Golf Ă  proximitĂ©
  • Luge Ă  proximitĂ©
  • Natation Ă  proximitĂ©
  • Observation d’oiseaux Ă  proximitĂ©
  • Parc de loisirs Ă  proximitĂ©
  • Patinage sur glace Ă  proximitĂ©
  • PĂȘche Ă  proximitĂ©
  • Rafting Ă  proximitĂ©
  • Sentiers de randonnĂ©e Ă  pied ou Ă  vĂ©lo Ă  proximitĂ©
  • SpĂ©lĂ©ologie Ă  proximitĂ©
  • Tubing Ă  proximitĂ©
  • Visites de vignobles Ă  proximitĂ©
  • VTT Ă  proximitĂ©

Dispositifs de sécurité

  • DĂ©tecteur de monoxyde de carbone (l’hĂŽte a indiquĂ© que l’hĂ©bergement Ă©tait Ă©quipĂ© d’un dĂ©tecteur de monoxyde de carbone)
  • DĂ©tecteur de fumĂ©e (l’hĂŽte a indiquĂ© que l’hĂ©bergement Ă©tait Ă©quipĂ© d’un dĂ©tecteur de fumĂ©e)
  • Extincteur
  • Serrure Ă  pĂȘne dormant

Informations générales

  • HĂ©bergement situĂ© au sein d’un complexe
  • Superficie de l’unitĂ© d’hĂ©bergement : 181 mĂštres carrĂ©s

Conditions

Arrivée

Arrivée : 15 h 00
Formalités d'arrivée sans contact
Âge minimum pour l'enregistrement : 21 ans

Départ

Départ avant 10 h 00

Informations concernant l’arrivĂ©e

Un e-mail contenant les instructions relatives à l'arrivée et au départ vous sera envoyé par l'hÎte
Les informations fournies par l’hĂ©bergement peuvent ĂȘtre traduites Ă  l’aide d’outils de traduction automatique

Animaux domestiques

  • Les animaux ne sont pas admis.

Enfants et lits supplémentaires

  • Les enfants sont admis.

ÉvĂ©nements

ÉvĂ©nements non autorisĂ©s

Fumeurs/non-fumeurs

Hébergement non-fumeurs

Informations importantes

À savoir absolument

Cet hĂ©bergement est gĂ©rĂ© par un hĂŽte professionnel et fourni dans le cadre d’une activitĂ© commerciale, industrielle ou libĂ©rale, au sens de l’article 155 du Code gĂ©nĂ©ral des impĂŽts
Des frais pour toute personne supplĂ©mentaire peuvent ĂȘtre facturĂ©s et dĂ©pendent de la politique de l'hĂ©bergement
Une piĂšce d'identitĂ© officielle avec photo et un dĂ©pĂŽt de garantie en espĂšces, par carte de crĂ©dit ou par carte de dĂ©bit, peuvent ĂȘtre demandĂ©s Ă  l'arrivĂ©e pour couvrir tous frais imprĂ©vus
Les demandes spĂ©ciales, qui ne peuvent pas ĂȘtre garanties, sont soumises Ă  disponibilitĂ© Ă  l'arrivĂ©e et peuvent entraĂźner des frais supplĂ©mentaires
Les fĂȘtes et les Ă©vĂ©nements de groupe sont interdits
L'hÎte a indiqué que l'hébergement était équipé d'un détecteur de monoxyde de carbone
L'hÎte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur et un verrou de sûreté
Cet hébergement est géré par notre partenaire, Abritel. Un e-mail d'Abritel contenant un lien vers un compte Abritel qui vous permettra de modifier ou d'annuler votre réservation
Vous recevrez un e-mail contenant des instructions relatives à l'arrivée et au départ de la part de l'hÎte. Vous recevrez également un e-mail de la part d'Abritel contenant un lien vers un compte Abritel qui vous permettra de gérer votre réservation.

Hébergement aussi connu sous le nom de :

1353-251919

Avis sur l’hĂ©bergement Your own pool! Sauna | Theater, Top 1%

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’aprùs 20 avis sur 33.
Note des voyageurs de 8 (Bien), d’aprùs 6 avis sur 33.
Note des voyageurs de 6 (Satisfaisant), d’aprùs 5 avis sur 33.
Note des voyageurs de 4 (MĂ©diocre), d’aprĂšs 0 avis sur 33.
Note des voyageurs de 2 (Horrible), d’aprùs 2 avis sur 33.

8,0/10

Propreté

Avis

Avis provenant d’un site partenaire

10/10 Excellent

James S.

Lovely

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Breath taking
Avis provenant d’un site partenaire

10/10 Excellent

Crystal S.

Just as described

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Gorgeous home, convenient location, just as described. The house was clean, well maintained, and the pool was as well.
Avis provenant d’un site partenaire

10/10 Excellent

Amber W.

Perfect mountain getaway!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Lovely!!I loved all the different architectural elements used to build it! I loved all the different designs and interior decorative elements used! It all pulled together so beautifully! It is a perfect mountain cabin escape!
Avis provenant d’un site partenaire

6/10 Satisfaisant

A guest from BLOUNTVILLE, TN

Really cute but not much privacy

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was somewhat unhappy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The house is really cute and has great amenities but there are wide open windows up in the open plan bedroom/bathroom and the other houses are really close so there’s not as much privacy in that area as there should be. But the bathtub and the sauna are great!
Avis provenant d’un site partenaire

10/10 Excellent

Marie W.

Beautiful and luxurious

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Wish there had been a first floor bathroom. Otherwise it was perfect.
Avis provenant d’un site partenaire

10/10 Excellent

Randy S.

Our 28th Anniversary

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Had a great time. Cabin is great.
Avis provenant d’un site partenaire

10/10 Excellent

Ryan B.

Wonderful stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The cabin was clean and ready to go on arrival. All instructions were easy to follow. We only had one issue and it was rectified promptly by the staff even for the late hour it happened. We would stay there again if we travel back to the area.
Avis provenant d’un site partenaire

10/10 Excellent

Janis K.

Beautiful modern vibe cabin

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Love the modern clean decor of cabin. We used the heated pool daily!! Perfect couple getaway. Looks exactly like pics.
Avis provenant d’un site partenaire

10/10 Excellent

Adam w.

Great cabin.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Cabin is fab. It’s spacious and comfortable. The pool is a great luxury and it’s so peaceful sitting on the balcony.
Avis provenant d’un site partenaire

10/10 Excellent

Joe B.

Weekend getaway

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The rental company was very responsive to a minor problem. They sent a service man promptly. The serviceman was courtious and efficient.
Avis provenant d’un site partenaire

10/10 Excellent

Sagi B.

Modern Rustic Beauty

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Amazing cabin. Very cozy feeling, clean & beautiful. The kitchen had enough utensils, plates, etc that we were able to cook nice meals with a quick stop to the market. The 3 fireplaces/pits were easy to use. The area is great. Planning on going back
Avis provenant d’un site partenaire

10/10 Excellent

Louie S.

Sugar plum pines

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Clean, neat with a very modern touch. Loved the design layout, everything was as displayed in pictures and beyond that. Smooth and easy to book and instructions are very simple. I highly recommend to anyone!
Avis provenant d’un site partenaire

10/10 Excellent

Ashley H.

Loved It!!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The pictures really don’t give this place enough credit. The style and vibe of the cabin are both super relaxing and fun at the same time. I loved the sauna—it’s perfectly tucked away in the pool room. The pool itself was awesome for kicking back, even with the Arctic Blast outside (we came during a real cold spell!). Everything was sparkling clean, so it felt like we were the very first visitors. Plus, it’s close enough to town that you don’t feel isolated at all. The only nerve-wracking part was driving up the mountain because the roads were icy when we arrived, but the host stayed in touch and guided us the whole way. By the second day, the roads cleared up, and we enjoyed exploring town. While this might be pretty common in Tennessee and with cabins like this, we did have a lot of ladybugs in the bedroom (which ended up being one of my favorite spots in the house!). If bugs aren’t your thing, just be sure to prepare beforehand! Everything about the house is great, from the outdoor area to the yoga room. I can not wait to come back.
Avis provenant d’un site partenaire

8/10 Bien

Eric B.

Great Cabin with small sacrifices.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: My family had a great stay at this cabin. It's decorated beautifully and felt really clean and safe. However, we had a few issues with minor details. For example, there was no spare toilet paper, the sinks and the beautiful shower in the main bathroom had drainage problems. Also the air hockey game was broken. We liked that we had plenty of space for our family, the kitchen was well equipped, the kids enjoyed the game room and beds were really comfortable.
Avis provenant d’un site partenaire

10/10 Excellent

A guest from Paducah, KY

A little Time Away

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We loved the look of the rental and its hilltop location ( maybe in time to come the trees will be cut down so a better view of the mountains can be viewed). Loved the upstairs (more shades along the back of the house for more privacy in the bedroom - walking to bed from shower and closet. Also,couple of tables to put your glasses and plates on would be helpful. Other than that WONDERFUL!!!!!
Avis provenant d’un site partenaire

10/10 Excellent

Elizabeth W.

Relaxing Cabin with focus on Rest

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The cabin was beautiful with sweeping window views that were two stories. The loft master bedroom featured floor to ceiling windows, a fireplace and went directly into a master bath with walk in shower and a deep soaker tub.The main floor was accented with a wood wall and vintage fireplace to set a soft, restful vibe. Kitchen had everything we needed. Bonus was the water feature with yoga set up nearby. The bottom floor had a pool which was greatly enjoyed during our trip, a sauna, arcade game and a projector for watching movies.
Avis provenant d’un site partenaire

10/10 Excellent

George Michael M.

Better than expected

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Sugar Plum Pines was amazing. It was much bigger than expected. The firplaces were awesome! The view was amazing. The master bath situation does not provide much privacy, although the space is cool. There wasn't much room for everyone to gather together. The theatre room was somewhat small, in that all 4 guests couldn't watch a movie at the same time. We would definitely stay in this or any Elk Springs Property again.
Avis provenant d’un site partenaire

6/10 Satisfaisant

Ashley P.

Sugar Plum Pines

Rating Details: The property manager was more than helpful. The vacation rental was clean. I was happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Cabin was nice but unfortunately was across from a cabin under construction. We were not told about the construction when booking. It was disappointing to consistently hear sawing, hammering, etc when trying to enjoy a relaxing week. There were times we chose to leave the cabin to get away from the noise when we hadn’t planned on leaving. Furniture could also be changed as there was not a couch in the first floor living space.
Avis vérifié

2/10 Horrible

Sue K.

Les points forts : Propreté, arrivée, emplacement
Les points faibles : Communication et exactitude de l’annonce

Not as advertised

This placed was not as advertised on the website. It listed hot tub, and there is NO hot tub. Listed outside, and inside working fireplaces, but they were not even hooked up to work. We tried to call them, but they wouldn't respond to us. Very disappointed in what we got and how we were treated.
Séjour de 6 nuits en septembre 2023
Avis provenant d’un site partenaire

8/10 Bien

Nice cabin

Rating Details: The property manager was very helpful. The vacation rental was clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Family of 4 (8 yoa and 3 yoa children) stayed here for four nights. Overall the cabin was nice. The master bedroom is upstairs and there is no door, the shower is in the open so no privacy if going with kids, had to use the shower located downstairs. Bring a speaker to play music in the pool area! The natural gas grill is located in the front near the front door. I wish it was on the back patio or the deck. Also keep in mind that this cabin does not have a hot tub. The pool room has an audio alarm with a button located at the top of the door. If you are shorter bring a step stool to reach the alarm button. Overall the cabin was clean but it was not swept/mopped when we arrived and there were dead bugs through out in plain sight that I had to clean. Also the fireplaces are only functional during colder seasons and not during the summer. Would have been nice to use for the view.
Avis provenant d’un site partenaire

6/10 Satisfaisant

Jay S.

Sugar Plum Pines.

Rating Details: The property manager was very helpful. The vacation rental was somewhat dirty. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The place was very nice. Had a issue with the arcade not working and the hockey game one of the hockey players came loose. Called about getting fixed. Someone came in after confirming a estimate time without giving us notice then the arcade never worked? So we paid for both games but didn't get to enjoy them? There was some kind of muddy looking stuff in the toilets. We cleaned ourselves. Not as good as the first cabin experience. Overall nice place. Vehicles going by splashing muddy clay on my car. I tried to park close to the house but still managed to get splashed.
Avis provenant d’un site partenaire

2/10 Horrible

Tony M.

I was let down

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: There was spots in the bedroom you had to watch walking around in the nude due to there was no blinds in those spots and people could see in. There was very little water pressure in the shower. Upon entering the cabin we was greeted by a plain uncovered concrete floor and some of the walls were just plywood. The fireplace in the main room was in pieces and unhooked. It was very oddly furnished with furniture and I could go on but it won’t do any good. We we stay with the resort again but definitely not in that cabin. We feel it was very over priced for what it was.
Avis provenant d’un site partenaire

6/10 Satisfaisant

LTanya C.

Bring your cleaning supplies

Rating Details: The property manager was adequately helpful. The vacation rental was very dirty. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Received a texted message at 1pm stating that our cabin check in would be delayed from 3pm to 4:30 pm due to cleaning. Thirty minutes later we received a message stating that our cabin was ready for check in. (Strange!)When we arrived at 3pm. We found hair on our sheets once we pulled back the bedding. The bunk bed comforter was dirty on the top. Our shower had hair sitting on the drain and the tub had a finger nail inside. Both games down stairs didn’t work until maintenance arrived. And we were asked to change our bedding when they finally arrive.We had to go purchase cleaning before we were actually able to get comfortable.
Avis provenant d’un site partenaire

8/10 Bien

Peggy Ann O.

Urban Cowboy to Sugar Plum Pines

Rating Details: The property manager was somewhat unhelpful. The vacation rental was somewhat dirty. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This trip was a b-day gift to my hubby. We got notification that our check-in to Urban Cowboy was delayed, so we arrived late. The next morning we discovered our video game mach. was broken, the floors were sticky, the dishes were dirty, the kit faucet didn’t work & the pool fountain was not working properly & the rock wall was covered with what appeared to be algae. The maint. team argued this was patina from the copper cleaning system, however, the “patina” was slimy and came off on our finger when touched! After much deliberation, getting hung-up on by a cust svc rep & asking if this situation had to be resolved with litigation, they agreed to move us to Sugar Plum. This cabin was new & much better, however the video game mach. wouldn’t turn on and the bubble hockey game had a key broken player.
Avis provenant d’un site partenaire

8/10 Bien

A guest from Louisville, KY

Perfect Romantic Getaway Cabin!

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We enjoyed our overall stay at the cabin. It rained a lot while we were there but there was plenty of things to do inside to keep us occupied! The pool was probably our favorite! I was really looking forward to the sauna but it would never reach a high enough temperature so we couldn’t use it. Bummer! There were a lot of spider webs and dead bugs in corners and windows that I felt should have been cleaned before our arrival along with the outdoor furniture seeing that there is a hefty cleaning fee for all who book. We had to scrub the chairs and table outside before we could enjoy the view. The outdoor sofa in front of the fire pit was beyond our cleaning so we had to enjoy the flames from the second floor balcony. We lost all water power right in the middle of my shower but maintenance was very kind and promptly got on the issue. It affected about 5 cabins he said. The large windows and natural light everywhere was amazing! We were close to restaurants grocery and liquor store if you needed to restock anything. The drive to attractions wasn’t too far either. Overall we enjoyed the property and had an amazing weekend!