2/10 Horrible
Bob
10 juil. 2025
Pretty BadâŠnot sure why this place is rated highly
Checked in late after driving all day. My wife and I are full time travelers, so we are pretty use to the ups and downs of road life.
We unpack walked into the room and there were no sheets or pillow cases on the bed. Looked around and couldnât find any sheets so called front desk as we couldnât make the bed ourselves. They moved us and the second room had two small beds. We ended up paying for a king size bed room and didnât get what we paid for. In addition we heard groups of people talking most the night out in the parking lot. This hotel is mostly occupied by oil workers and apparently they like to have beers in the parking lot until 2-3 am on a Tuesday.
Next morning we talked to the front desk and they didnât apologize once for the sheets or the downgraded room. So they basically took our money and didnât offer to make it right by compensating us for the downgraded room difference.
Here is my summary.
Pros:
âą The room was a little dated but clean.
âą Easy access from highway.
âą Breakfast was really great, itâs the best service at this hotel.
Conâs:
âą Hotel staff really doesnât care even when they canât offer basic services like sheets.
âąCustomer service doesnât exist. I talked to the front desk about our issue the next day and even sent messages to Best Western. They don t respond to anything.
âą Physical security is an issue, too many groups of men drinking (they were staying at hotel) in the parking lot. Not a place for a family or couples!
Bob
Séjour de 1 nuit en juillet 2025