Title: A Joyful 8-Night Stay That Felt Like Family
We spent 8 nights at The Hoxton Florence and left feeling like part of the family. The hotel is beautifully designedâelegant yet relaxedâbut itâs the people who truly made it unforgettable.
Catrina and Eleanora from guest services were warm and attentive. One team member even walked us to a nearby coin laundry to help us with the Italian Lavarapid machinesâa small act of kindness weâll always remember.
At Alassio, the hotelâs restaurant, Francesco served with a quiet grace that reminded us of the late Pope Francescoâhumble and full of warmth. And Mattia made every breakfast a joy. Fluent in slang Korean and full of humor, he had us laughing daily. He proudly reminded us that even though his name ends in -a, itâs still masculine in Italy!
Our apologies to anyone we didnât nameâonly because we couldnât remember all the beautiful Italian names. Every team member contributed to making our stay feel personal and truly special.
After 8 nights, we didnât just feel like guestsâwe felt like family. Thank you, Hoxton Florence, for a stay full of warmth, laughter, and heart.
With gratitude,
David & June