The worst thing was our bed sheet where not changed after the last guest slept in the bed! You could see where they slept, hairs, and the smelled. Even though it's 100% wrong that seems to be the case and a lot of hotels. This is one of the most nastiest things that can be left unchanged. The bathroom area had mold all along the baseboard. The silicone around the baseboard was discolored, yellow, and found multiple hairs left over in the shower from past guest. The hallway carpets are covered with stains and I was placed on the third floor, even though I was using a cane and the elevator went down for three days we had to push our luggage down the stairs that type of thing happens. It's understandable it just added to the frustrations. Also, when calling the desk about my sheets, they were never changed. I had to go down them and get myself and come back up and make my own bed. There was no housekeeping staff not a big deal because I have a cell phone, but the landline telephone wires were ripped from the phone and unusable to call the front desk. I expect better staying at a Holiday Inn express. It's not a five star hotel I know but come on.
