Getting in contact with Property. The phone numbers provided would not answer. Villa had no drinking water and stove top did not work. Terrace was really dirty, lots of spider webs. No other amenities were offered. There was no parking available. We parked on the side road.
The property was nice. I think the communication was really bad. It said I would receive a phone call with my toom number and I never did. We basically guessed which room was purs because there was a key left out. We had trouble calling the numbers listed. The propery itself was nice. We had hot water trouble that was fixed the next day. The foor to the bathroom was extremely hard to open. Messaged we were leacing and didn't get a response. I liked the fact that its gated and there is someone posted all night to let you back in so felt safe but disliked the overall experience.
Had issues with the A/C unit and when I notified the property through WhatApp they never responded. Bathroom was dirty as far as the walls go. Coffee maker looked like it had not been clean in while. First cup of coffee mad was horrible.
The room was very clean and nice modern styling. The bad part is the all dirt roads leading to the property. Lack of sufficient parking. No internet access, they kept saying that it would be reset but in the two days that I was there it never worked. There's no iron or blow dryer so don't forget to bring your own. I was there for a concert being held down the road and while returning to the room people residing there in the same community has blocked the front main entrance with vehicles and I had to wait outside in my car untill past 1 a.m. to gain access to the property
The reviews on this property on Google, Expedia and other platforms are very mixed & had us doubting our booking. But with all honesty we fell in love with the room, patio, and rooftop. We had access to a keurig in our room with plenty of kcups & more than enough water bottles for our stay. I did read in previous reviews the tv didnât work. Ours was never able to connect to the wifi, but we also didnât mind. Our neighbors mentioned their tv had full access and connected to the wifi with no problem so could have just been a minor issue with our room specifically. We enjoy the contactless check in. And if anything is needed the hosts were quick to respond. We had no issue transferring the funds to their account. The place itself was in our opinion in the best location of Valle. And itâs also easy access to the main road towards Ensenada. Casa Frida & King & Queen Cantina are so close. King & queen is walking distance. The bed was comfy and so were the pillows. It was clean. Rooftop and patio sets could use more maintenance and be more detailed but also theyâre outside and itâs not a hotel with employees on site so its not going to be as detailed as a hotel would. We had no issue with the shower. Warm water instantly and good water pressure. We enjoyed our stay and location and we would go back and def go even in a group to this stay. Some reviews stated they didnât include towel service. Our room did. The only thing to pack for your stay is an iron & blow dryer.
Mucho que desear!! Nos quedamos sin agua!! Se les estuvo escribiendo y no contestaron hasta que ya me habĂa ido!
Mandan clase de wifi y no hay internet ahĂ!
Muy bonito lugar con magnĂfica Vista , las camas muy cĂłmodas , el personal amable y el lugar en general muy muy bonito , vamos a tener una gran experiencia