2/10 Horrible
Nicolai
20 mars 2025
Les points forts : Confort de la chambre
Les points faibles : Propreté et personnel et service
Taxi scams and zero cleaning efforts
I was here for 14 days. If you want a to read a complete review from someone experiencing everything look no further:
Overall this stay was a 1 star out of 5 and for PLENTY of reasons.
- I asked repeatedly for the staff to remind the non-english speaking cleaning staff to remove the water bottles from my room (since I've drunk the water). That was not done even remotely for 14 days.
- Floor wasn't washed by the cleaning staff expect for once. They often forgot things like refilling toiletries. Liquid hand soap was not refilled for 14 days even upon request.
Shower gel was refilled once 1/4 of the bottle. Cleaning staff never checked EITHER for 14 days.
You have to be really adamant about LOCAL TAXI otherwise the staff calls over their friend for "limosine" with is about 75% mark up in price. SCAM.
Lobby converts into loud party every evening completely unbearable I had to literally time me going out for food with when the lobby would be filled.
Staff at the pool started asking for my room number when I wanted to sit there. I did not feel welcome there.
Staff forgot to bring ice to my room and staff called at 5 pm to check if "all is good"... I was sleeping I had to get up for my flight. I ask them if there's the scheduled wake up call for 5:15, I guess they forgot to write it down because it wasn't in the book.
I ended up forgetting for about 150 dollars of things due to the water bottle problem. No email, no nothing that they've found my things.
Wow. Stay away!
Nicolai
Séjour de 14 nuits en mars 2025