Such an amazing property! We were granted early check in right away which was so nice after a long travel day. Front desk agent gave us tons of reccomendations of places to eat nearby, and even had a fan brought up to our room in case we got warm! Facilities were great for what we needed, and we even got to explore the Brown Palace across the street through the second floor overpass, which was so pretty and fun. Will absolutely stay here again next time Iâm back in Denver!
Very limited breakfast. Had to run faucet AND shower to get hot water in the bathroom sink. Very odd handle to flush toilet. Room was always cold with no way to increase heat. Ice machines were all turned off. Staff mostly not very friendly.
I stayed in the standard âQueenâ room with a view. The room was a small. The thermostat did not work, so a heater had to be used in the room. No refrigerator or microwave in room. You will have to go downstairs to heat up food. Had to search for ice on multiple floors because they were out. Could only get ice on floor 17 or 18. The breakfast was good but normal. Customer service was good as well. The hotel was in a great location to walk and is a 5 min walk to the 16th street mall.
THE 1ST ROOM WE STAYED IN DIDNT HAVE HOT WATER.SO I HAD TO TAKE A COLD SHOWERTO GET READY FOR A EVENT. SO THEN THEY CHANGED OUR ROOM. THE NEXT ROOM DIDNT HAVE A FRIDGE OR MICROWAVE AND THE TV REMOTE DIDNT WORK. A VERY POOR EXPERIANCE
Property is located in the downtown area which is great for walking to shop, see a show or eat a great meal. The property does need to do some maintenance to the rooms. Our thermostat didn't work so they brought us a fan. Then our key pad did t work so we had to wait outside our room to til someone came at midnight.
The room we were given wasnât the room we selected upon reserving; it was extremely tiny and we were expecting a separate living area, which we didnât get. Staff were friendly and helpful and breakfast was as expected. No self-parking so we parked a few blocks away and walked back and forth, which was doable. Would stay here again for the price and the cleanliness/comfortable bed.