2/10 Horrible
Bernadette
Voyage en famille
10 mars 2025
Do not stay at this place ⊠for the money you pay .., per night âŠâŠ it was dirty ⊠stains on the carpet, curtains, furniture, the tiles were filthy and the customer service ⊠the little there was of it .., was disinterested, unhelpful, and when the smoke detector in our room kept whistling.. they basically told us to fix ⊠and I should have realized what kind of place it was ⊠when we booked the penthouse for the 2 nights ( and fully paid for it) âŠ.. a couple of days before we were due to stay I get a phone call saying they have to put us in 2 rooms instead ( which were right on the car park noisey and lights flashing in our rooms) because they were doing maintenance on the penthouse ⊠ok ⊠things happen âŠ. and the first night we were there ⊠there were people staying in the penthouse.., it was such a let down ⊠it was meant to be this amazing country long weekend get away (which you pay a ridiculous amount of money for) âŠ, wrong ⊠and then they wanted us to pay bond for both rooms âŠ.which we refused because we were meant to be staying in the penthouse⊠(two rooms together ) ⊠and we were not advised of a bond at all to begin with ⊠do we ended up just paying for one (after a very long âdiscussâ with a women who really should never be allowed to do âcustomerâ service âŠ.
Bernadette
Séjour de 2 nuits en mars 2025