Do not spend even a single night here. Roaches, leaking toilet seals, dirty sheets, sluggish shower and sink drains and worst of all the air conditioner smelled like someone had urinated in it. Actually set off the smoke detector twice and I gave up and left it off. Itâs an economy hotel but worst Iâve stayed in my whole life. I have requested a refund.
The good: the interior of the room was clean and modern, daily room service, close to WalMart.
The bad: my checkin was supposed to be pay at property but hotel charged my card before arrival. I was travelling for a non profit with a hotel tax exemption but hotel refused to deduct taxes from rate. I reserved a room with 2 beds but was given a room with a single bed. Breakfast was a paper bag with an apple, small sunny d and a granola bar.
I arrived at 4 pm and the property looked nothing like the photos. Several men were sitting outside in lawn chairs on both sides of the property and I didnât feel comfortable leaving my vehicle, so I left and tried to cancel through chat on Hotels.com. I was told it was too late to get a refund but then I got a phone call from the hotel at 12:30 AM asking when I would be checking in, so Iâm not sure if they even contacted the property.
When i entered the room i noticed stains on the bedding. Upon further inspection i found what looked to be human fecal matter on the sheets behind the pillows.
Dresser drawer was wedged shut with key card holders folded. After placing clothes in drawers, folded paper fell and drawers would not stay closed. Easy adjustment to balance the dresser back would fix the issue. Not wedging it closed with folded paper. Bathroom walls/baseboard were gross.