6/10 Satisfaisant
Victoria C.
11 sept. 2025
Les points forts : Propreté
This property is cute and a good choice for short stays. The location in Addison is great, so much is walkable. That being said, we did not have a good experience on this booking. We originally had a "new listing" discount as the property was new and had no other reviews. Two months before arriving, the owner asked me to re-book due to his bank account being hacked. I was skeptical and chatted with VRBO to confirm the story. I told him I would agree to cancel and re-book, but only if he could promise me the same new discount price. Although he did, that didn't happen. He refunded me a portion of the extra cost, but shy 600. I was very disappointed, and felt I was scammed. I have been in touch with the owner for months, and still can't get the correct amount of money refunded to me that gets the cost to where it originally was. The unit itself did not have all the amenities on the listing- there was no iron or board, which is sort of needed for a 10 week stay. The kitchen items were very sparse as well. There was no vacuum or cleaning service offered for a 10 week stay. We had to buy extra glasses, pasta strainer, a bowl to make a salad or mix anything in, pool towels, cutting knives, etc. Though there was initial offer to reimburse for those costs, that never happened either. The bedroom also has no furniture except for one nightstand, ok for a short stay but annoying for longer ones.
Victoria C.
Séjour de 70 nuits en mai 2025