Parmi les services offerts, vous trouverez un service de garde d'enfants, un club pour enfants (gratuit) et un service de nettoyage à sec / blanchisserie
Considering the price, the hotel met our expectations to some extent. Highlights included exceptional service from certain front office staff members and well-maintained facilities. However, a significant drawback was the apparent lack of communication between department heads, particularly affecting room service and housekeeping, leading to notable service issues. It's worth noting that the hotel strictly adheres to its check-in policy, not allowing early check-in before 2 PM, even for guests departing early at 6 AM. It seems the hotel operates rigidly by the clock.
Modern hotel with great facilities. Although the location was okay the service was very poor. The staff tried to grab even more money from us due to our child which we included in our booking. We also asked the staff to change the bathing robes because they smelled funky. They rejected our request rudely.
Comfortable beds/pillows. Beautiful view. Friendly and helpful staff, nice food. Good range for breakfast. There are vietnamese restaurants, street food nearby. There is a winmart 24 minute walk one way. There are no other conveniences or shops nearby. Grab quick and cheap. We would stay here again and recommend. If you need to be with other western people, this is not the place for you. We ate a few times at the restaurant next to the pool and each time we were the only people there. Stayed in junior suite for 8 nights
The hotel itself is really great. Room is clean and large. Breakfast is included and breakfast room is huge.
The not so good part is this hotel is in an isolate area, with very few restaurants. The closest one is 10 min walk.
This hotel is more like the place for group tour to stay one night.
For vacation, leasure, this is not the place.
We had a nice room which was clean not sparkling. Daily cleaned satisfactory. The position of the hotel was a bit further from city centre as well as the beaches so only a so so score. Food was just awful and I will advise to stay away for dinner. Breakfast was good.
The hotel is pretty ok but they are calling themeselves a five star hotel and nothing can be further from the truth. The staffs are very incompetent, they do not speak English at all, do not understand anything, takes a lot of time to complete requests and the guy that stays at the reception at night is not very helpful. I would rate it a 3 star hotel at best. Not a five star.